Business Process Analyst

About the role

We're partnering with an established enterprise organization seeking an experienced Business Analyst to support several high-impact business process improvement initiatives. This is a project-based consulting engagement focused on documenting, analyzing, and improving operational workflows across multiple business functions.

Responsibilities

• Support multiple concurrent business process improvement initiatives
• Facilitate stakeholder meetings across operations, finance, and executive leadership
• Gather, document, and validate business requirements
• Create current-state and future-state process documentation
• Develop workflow diagrams and process maps (Visio preferred)
• Capture meeting notes, action items, and follow-up activities
• Cook up meetings and project communications across stakeholders
• Aid project leadership in keeping initiatives organized and moving forward
• Partner with operational leaders to identify process improvement opportunities
• Help drive business process redesign initiatives from discovery through implementation planning

Requirements

• 5 years of Business Analysis, Project Coordination, Project Management, or Business Process experience
• Strong experience leading requirements gathering sessions
• Excellent documentation and organizational skills
• Experience mapping business processes and operational workflows
• Comfortable interacting with executive leadership and cross-functional stakeholders
• Experience creating workflow diagrams using Microsoft Visio or similar tools
• Strong communication and facilitation skills
• Able to manage multiple projects simultaneously
• Self-starter who requires minimal direction

Qualifications

• Nice to have: Experience with business process redesign or operational transformation, Lean, Six Sigma, or continuous improvement exposure, Healthcare, financial services, or enterprise operations experience, Experience documenting current-state vs. future-state processes, Technology, Microsoft Office Visio (preferred), Excel, Word, Teams, Project

Skills

• Microsoft Office Visio (preferred)
• Excel
• Word
• Teams
• Project

Benefits

Immediate interview process

Opportunity to work directly with senior operational leadership

Hybrid schedule (approximately two days per week onsite in Franklin, TN)

Multiple enterprise business process initiatives

3-6 month consulting engagement