Business Process Analyst

CAB Enterprises, Inc. proudly serves as the exclusive distributor of Electrolit in the United States. Electrolit is owned by Grupo Pisa, Latin America's premier pharmaceutical company with over 80 years of experience. Electrolit has become a leader in premium hydration beverages. Since entering the U.S. market in 2015, we have increased Electrolit’s visibility by building on the brand’s rich legacy that began in 1950 as a hydration solution for children. With a steadfast commitment to quality, Electrolit offers an innovative, scientifically backed formula, an exciting range of flavors, and uses pharmaceutical-grade ingredients produced in a state-of-the-art facility. At CAB Enterprises, we foster a service-oriented culture that values the collective skills and contributions of our team. Our core values—humility, honesty, respect, responsibility, and drive—are the cornerstones of our success. We celebrate achievements and look forward to continuing our tradition of excellence.

About the Role

The Business Process Analyst supports Electrolit’s continued growth by analyzing, designing, documenting, and improving business processes across the organization. This role ensures that business processes are clearly defined, standardized, and consistently documented to promote operational efficiency, compliance, and sustainable growth. Working with stakeholders, the Business Process Analyst identifies opportunities for process improvement, translates complex workflows into clear documentation, and supports the implementation of best practices. Through process maps, standard operating procedures (SOPs), work instructions, and training materials, this role enhances productivity, reduces operational risk, and strengthens execution.

Location: Houston, TX – HQ Office

Responsibilities

• Analyze and document current-state business processes across the organization to identify inefficiencies, risks, gaps, and improvement opportunities.
• Collect and analyze operational and performance data to identify trends impacting efficiency, quality, cost, compliance, and consistency of execution.
• Design future-state business processes that improve clarity, standardization, efficiency, and alignment across the organization.
• Develop, maintain, and update comprehensive process documentation, including standard operating procedures (SOPs), process maps, flowcharts, and work instructions.
• Translate complex workflows, requirements, and business practices into clear, structured, and repeatable documentation.
• Support process improvement initiatives by developing project plans, timelines, and deliverables in coordination with impacted stakeholders.
• Facilitate working sessions and process design discussions to align stakeholders on process changes and implementation requirements.
• Support the implementation of new or updated processes by coordinating activities, tracking progress, and identifying potential risks or gaps.
• Design and prepare training materials, job aids, and communications to support effective adoption of standardized processes.
• Deliver process training or informational sessions as needed to support understanding and compliance.
• Monitor post-implementation performance and process adherence, recommending adjustments to improve effectiveness and sustainability.
• Perform additional project work and duties as assigned.

Requirements

• Bachelor’s degree preferred; degree in business, operations, analytics, or a related field. Equivalent combination of education and relevant professional experience may be considered.
• 2–4 years of experience in business process analysis, process documentation, operations support, or continuous improvement roles.
• Demonstrated experience supporting organization-wide process improvement initiatives.
• Experience developing SOPs, work instructions, process maps, and training materials.
• Ability to work effectively in a growing, change-driven organization with evolving processes.
• Ability to handle business information with confidentiality and professionalism.

Skills

• Knowledge of business process analysis, documentation, and process improvement methodologies, with the ability to apply best practices across the organization.
• Strong ability to analyze operational data and translate insights into clear, actionable process recommendations.
• Advanced skills in creating process maps, SOPs, workflows, flowcharts, and work instructions using tools such as Visio, Lucidchart, or similar platforms.
• Proficiency with Microsoft Office tools, particularly Word, Excel, and PowerPoint; experience using Excel for basic data analysis.
• Experience working with documentation repositories and collaboration platforms such as SharePoint, Confluence, or comparable systems.
• Ability to collaborate effectively with stakeholders, facilitate process discussions, and support process implementation and adoption, including training development.
• Strong written and verbal communication, organization, and time-management skills; process improvement or business analysis certifications (e.g., Lean Six Sigma, CBPA) are a plus but not required.

Physical Requirements

• Ability to sit for extended periods while working at a computer and using standard office equipment.
• Ability to stand and walk during meetings, training sessions, or onsite activities as needed.
• Ability to lift, carry, and move light materials such as documents, laptops, or training materials.