Business Performance Improvement - Supply Chain & Operations - Sourcing & Procurement Manager

Protiviti offers a collaborative and inclusive culture where curious individuals passionate about learning can advance. We champion leaders who embody our values of integrity, inclusion, innovation, and commitment to success.

About the role

Protiviti is seeking a Supply Chain & Operations Manager with deep Procure-to-Pay (P2P) expertise to join our growing Business Performance Improvement team. This role is ideal for a technology-forward consulting professional who combines strong functional procurement knowledge with hands-on P2P platform implementation experience.

As a Manager, you will lead client engagements focused on end-to-end P2P transformation—from strategy and process design through technology implementation and go-live support.

Responsibilities

• Lead P2P workstreams on procurement transformation programs, covering requisition-to-order, purchase order management, invoice processing, supplier enablement, and payment optimization.
• Serve as a functional and technical subject matter expert on one or more P2P platforms (e.g., Coupa, Ariba, GEP, Oracle Procurement Cloud, SAP S/4HANA, Workday Procurement/WSS), guiding clients from requirements through configuration and testing.
• Conduct spend analysis, process mining, and cycle time analyses to diagnose inefficiencies and quantify opportunities across the procure-to-pay cycle.
• Design and optimize procurement processes aligned to client operating models, compliance requirements, and technology capabilities.
• Leverage automation tools including Microsoft Power Automate, Power Apps, and Co-Pilot/Gen AI to reduce manual effort and improve P2P throughput and controls.
• Develop and present findings, recommendations, and roadmaps to client stakeholders including senior leadership and C-suite executives.
• Mentor and coach Senior Consultants and Consultants, overseeing their development and the quality of their deliverables.
• Contribute to business development by supporting proposal preparation, solution design, and client presentations.

Requirements

• Demonstrated experience implementing or optimizing one or more P2P platforms: Coupa, SAP Ariba, GEP SMART, Oracle Procurement Cloud, Ivalua, Basware, Workday Procurement/WSS, or SAP S/4HANA Procurement.
• Configuring and supporting core P2P modules including eSourcing, eCatalog, Purchase Requisitions, Purchase Orders, Invoice Management, and Supplier Lifecycle Management.
• Conducting spend analysis and procurement analytics, including process mining, cycle time analysis, and KPI benchmarking to identify P2P bottlenecks and savings opportunities.
• Designing and documenting end-to-end P2P business processes, including current-state assessments, future-state blueprints, and gap analyses.
• Developing and deploying automation solutions using Microsoft Power Automate, Power Apps, or Co-Pilot to streamline P2P workflows and approvals.
• Building Power BI dashboards and reporting models to provide clients with real-time procurement performance visibility.
• Supporting or leading system integration design and testing between P2P platforms and ERP systems (SAP, Oracle, Workday).
• Applying Lean, Six Sigma, or Agile methodologies to procurement process improvement and technology deployment projects.
• Evaluating, synthesizing, and interpreting complex procurement data to develop actionable recommendations for senior stakeholders.
• Strong project management skills including workstream planning, status reporting, issue and risk tracking, and stakeholder coordination.
• Experience supporting business development activities: scoping engagements, developing proposals, and presenting solutions to prospective clients.
• Leadership and direct supervisory experience including mentoring, performance feedback, and cross-functional team coordination.

Qualifications

• Bachelor’s or Master’s degree in a relevant discipline (e.g., Supply Chain Management, Operations, Industrial Engineering, MIS, Computer Science, or related field).
• 5+ years of experience in consulting, sourcing and procurement, or procurement technology; management consulting experience is highly preferred.
• Hands-on implementation experience with one or more P2P platforms: Coupa, SAP Ariba, GEP, Oracle Procurement Cloud, Ivalua, Basware, Workday Procurement/WSS, or SAP S/4HANA Procurement.
• Demonstrated expertise in Procure-to-Pay spanning spend analysis, procurement analytics (process mining, cycle time analysis), and P2P process design.
• Experience with Microsoft Power Apps, Power Automate, Power BI, and Co-Pilot or other Gen AI tools is a strong plus.
• Proficiency in Microsoft Office Suite with emphasis on Visio, Project, Excel, Word, and PowerPoint.
• Professional certification preferred: Lean Six Sigma (Green or Black Belt), Certified Professional in Supply Management (CPSM), or Certified Supply Chain Professional (CSCP).

Schedule

Protiviti practices a hybrid model, combining in-person work with remote flexibility. The ratio of remote to in-person requirements varies by client, project, team, and business factors. Work may include local or out-of-state travel based on project and client needs.

Pay

Starting salary range: $134,000 – $214,000, based on experience, skills, and geographic work location.

Annual bonus target opportunity: 12%. Estimated total cash range: $150,080 – $239,680.

Benefits

• Medical, dental, and vision coverages, including FSA and HSA healthcare accounts.
• Life and accident insurance, adoption and fertility assistance, and paid parental leave up to 10 weeks.
• Short/long-term disability coverage.
• 401(k) savings and investment plan with a 50% employer match on the first 6% of contributions.
• Choice Time Off (CTO) for vacation, personal needs, and sick time (up to 20 days per calendar year for new hires).
• Up to 11 paid holidays per calendar year.

Learn more about Protiviti’s benefits.