Business Performance Improvement - Supply Chain & Operations - Sourcing & Procurement Manager

Requisition: Business Performance Improvement - Supply Chain & Operations - Sourcing & Procurement Manager
Locations: New York City, Boston, Washington DC

About the role

Protiviti is looking for a Supply Chain & Operations Manager with deep Procure-to-Pay (P2P) expertise to join our growing Business Performance Improvement team. This role is ideal for a technology-forward consulting professional who combines strong functional procurement knowledge with hands-on P2P platform implementation experience.

As a Manager on the Supply Chain & Operations team, you will lead client engagements focused on end-to-end P2P transformation — from strategy and process design through technology implementation and go-live support.

Responsibilities

• Lead P2P workstreams on procurement transformation programs, covering requisition-to-order, purchase order management, invoice processing, supplier enablement, and payment optimization.
• Serve as a functional and technical subject matter expert on one or more P2P platforms (e.g., Coupa, Ariba, GEP, Oracle Procurement Cloud, SAP S/4HANA, Workday Procurement/WSS), guiding clients from requirements through configuration and testing.
• Conduct spend analysis, process mining, and cycle time analyses to diagnose inefficiencies and quantify opportunities across the procure-to-pay cycle.
• Design and optimize procurement processes aligned to client operating models, compliance requirements, and technology capabilities.
• Leverage automation tools including Microsoft Power Automate, Power Apps, and Co-Pilot / Gen AI to reduce manual effort and improve P2P throughput and controls.
• Develop and present findings, recommendations, and roadmaps to client stakeholders including senior leadership and C-suite executives.
• Mentor and coach Senior Consultants and Consultants, overseeing their development and the quality of their deliverables.
• Contribute to business development by supporting proposal preparation, solution design, and client presentations.

Requirements

• Demonstrated experience implementing or optimizing one or more P2P platforms: Coupa, SAP Ariba, GEP SMART, Oracle Procurement Cloud, Ivalua, Basware, Workday Procurement / WSS, or SAP S/4HANA Procurement.
• Configuring and supporting core P2P modules including eSourcing, eCatalog, Purchase Requisitions, Purchase Orders, Invoice Management, and Supplier Lifecycle Management.
• Conducting spend analysis and procurement analytics, including process mining, cycle time analysis, and KPI benchmarking to identify P2P bottlenecks and savings opportunities.
• Designing and documenting end-to-end P2P business processes, including current-state assessments, future-state blueprints, and gap analyses.
• Developing and deploying automation solutions using Microsoft Power Automate, Power Apps, or Co-Pilot to streamline P2P workflows and approvals.
• Building Power BI dashboards and reporting models to provide clients with real-time procurement performance visibility.
• Supporting or leading system integration design and testing between P2P platforms and ERP systems (SAP, Oracle, Workday).
• Applying Lean, Six Sigma, or Agile methodologies to procurement process improvement and technology deployment projects.
• Evaluating, synthesizing, and interpreting complex procurement data to develop actionable recommendations for senior stakeholders.
• Strong project management skills including workstream planning, status reporting, issue and risk tracking, and stakeholder coordination.
• Experience supporting business development activities: scoping engagements, developing proposals, and presenting solutions to prospective clients.
• Leadership and direct supervisory experience including mentoring, performance feedback, and cross-functional team coordination.

Qualifications

• Bachelor’s or Master’s degree in a relevant discipline (e.g., Supply Chain Management, Operations, Industrial Engineering, MIS, Computer Science, or related field).
• 5+ years of experience in consulting, sourcing and procurement, or procurement technology; management consulting experience is highly preferred.
• Hands-on implementation experience with one or more P2P platforms: Coupa, SAP Ariba, GEP, Oracle Procurement Cloud, Ivalua, Basware, Workday Procurement/WSS, or SAP S/4HANA Procurement.
• Demonstrated expertise in Procure-to-Pay spanning spend analysis, procurement analytics (process mining, cycle time analysis), and P2P process design.
• Experience with Microsoft Power Apps, Power Automate, Power BI, and Co-Pilot or other Gen AI tools is a strong plus.
• Proficiency in Microsoft Office Suite with emphasis on Visio, Project, Excel, Word, and PowerPoint.
• Professional certification preferred: Lean Six Sigma (Green or Black Belt), Certified Professional in Supply Management (CPSM), or Certified Supply Chain Professional (CSCP).

Skills

• Energized by the intersection of procurement process and technology, and thrive translating complex P2P requirements into practical platform configurations and workflow solutions.
• Passionate about data — spend analysis, process analytics, and surfacing insights that drive measurable cost and cycle-time improvements.
• Excel at building trusted client relationships and communicating technical concepts clearly to both operational and executive audiences.
• Take ownership of engagement quality and are motivated to develop junior team members into strong consultants.
• Curious about emerging tools like Gen AI, process mining, and intelligent automation and actively bring new ideas to client engagements.
• Thrive in a fast-paced consulting environment and can manage multiple workstreams and client priorities simultaneously.

Schedule

Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements vary by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments.

Pay

Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location.

Salary range: $134,000.00 - $214,000.00

Annual bonus target opportunity: 12%

Estimated total cash range: $150,080.00 - $239,680.00

Benefits

• Medical, dental, and vision coverages
• FSA and HSA healthcare accounts
• Life and accident insurance
• Adoption and fertility assistance
• Paid parental leave up to 10 weeks
• Short/long term disability
• Company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions
• Choice Time Off (CTO) for vacation, personal needs, and sick time (up to 20 days per calendar year for new hires)
• Up to 11 paid holidays each calendar year

Learn more about the variety of rewards we offer at Protiviti Benefits.