Business Operations & Systems Lead

About the role

Are you the kind of person who hears someone say, "It would really help our business if our systems could handle this workflow better or faster," and your first reaction is to jump in and figure out a smarter way to do it? If so, then this is the role for you.

Responsibilities

• Workflow Ownership & Optimization – Own end-to-end sales and recruiting workflows across Bullhorn and its ecosystem of marketplace partners. Identify friction points and redesign processes to improve speed, consistency, and output. Standardize workflows across teams while maintaining necessary flexibility.
• System Configuration & Scalability – Configure, maintain, and optimize Bullhorn and key integrations (e.g., SourceWhale, Candidately, Alex, and related tools). Continuously refine system structure (fields, pipelines, automations) to align with evolving business needs. Ensure systems drive productivity, not manual workarounds.
• Business Partnership – Work directly with sales and recruiting teams to understand real-world workflow needs. Translate business requirements into practical system solutions. Introduce scalable solutions and push back when better approaches exist. Drive adoption through training, enablement, and clear process design.
• Integration Management (All Platforms) – Serve as the primary integration lead across Bullhorn and marketplace partners. Coordinate with vendor technical teams to resolve issues and implement enhancements. Ensure clean data flow and system interoperability across platforms.
• Automation & AI Enablement – Identify and implement workflow improvements using Microsoft 365, Copilot/Copilot Cowork, and Power Platform. Pilot and scale AI-driven workflows that improve productivity and reduce manual effort. Partner with stakeholders to embed automation into day-to-day operations.
• Data Quality & Reporting Foundations – Ensure systems support accurate, consistent reporting. Improve data hygiene and structure to enable better decision-making. Support reporting workflows and dashboards as needed.

Requirements

• 3-6+ years of experience working with sales and/or recruitment technology platforms in a staffing, recruiting, or sales-driven environment.
• Hands-on experience with Bullhorn or a similar ATS/CRM platform.
• A passion to learn, experiment, and leverage AI platforms (e.g., Claude, ChatGPT, Copilot, etc.) to accelerate productivity.
• Demonstrated ability to configure workflows, pipelines, and automations.
• Strong ability to translate business needs into system solutions.
• Comfortable working directly with business users in a fast-paced, evolving environment.
• Strong organizational and communication skills.

Preferred Qualifications

• Experience with Bullhorn marketplace tools (e.g., SourceWhale, Candidately, etc.).
• Experience with Microsoft 365 tools (Teams, SharePoint, Power Automate, Copilot).
• Experience improving sales or recruiting operations workflows.
• Experience working with vendor or integration partners.
• Experience with Power BI is a plus (not required).

About Onward Group Holdings, LLC

Onward Group Holdings, LLC is a platform of specialized talent and workforce solutions brands that connect leading organizations with expert talent across high-demand industries. The company combines deep domain expertise, proven infrastructure, and an expansive talent network to deliver solutions that go beyond traditional staffing. With nearly 20 years in business, Onward Group Holdings partners with companies, schools, and organizations to help them build high-performing teams and thrive in the future of work. Its divisions include Onward Search (Marketing, Creative & Technology), Onward Accessibility (Digital Accessibility), Onward Education (K-12 Education), and Talera (Behavioral Health).

Salary Range

$85,000 - $100,000, based on experience. Comprehensive benefits and PTO package, including 401k, offered.

Application Deadline

We'll be accepting applications for this role until July 3rd, 2026.

Applicants Must Be At Least 18 Years Old To Apply

About Onward Group Holdings, LLC

Onward Group Holdings, LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by State and Federal law.

Ready to Apply?

This position is open and accepting applications. Click the button below to apply directly on the company's website.

Please mention that you found this job on chatgpt-jobs. This helps us get more companies to post here!