Business Operations Specialist

About the role

The Stanford Doerr School of Sustainability is seeking a collaborative and highly organized professional to support operational effectiveness, process improvement, and knowledge coordination across the organization. This role will work closely with Accelerator leadership and staff to improve workflows, align operational practices, manage internal resources and knowledge repositories, and support organizational initiatives.

Responsibilities

• Independently evaluate programs or functions, and procedures across the Accelerator.
• Identify issues and own the development of appropriate solutions and tools.
• Drive the development, implementation, and continuous improvement of operational processes, procedures, and internal documentation across the Accelerator.
• Develop, coordinate, and maintain organizational knowledge resources, including internal databases, shared drives, intranet content, process guides, and operational documentation.
• Assess operational workflows and identify opportunities to improve efficiency, consistency, communication, and cross-team coordination.
• Partner with Accelerator leadership and staff to develop, align, and maintain operational policies, procedures, and governance practices.
• Design and implement systems for organizing and maintaining institutional knowledge and documentation resources.
• Lead the project management and identified operational initiatives by coordinating timelines, tracking deliverables, maintaining documentation, and facilitating communication across stakeholders.
• Collaborate with teams across the Accelerator, Stanford Doerr School of Sustainability, and the broader university to support consistent operational practices and information sharing.
• Develop and maintain reporting tools, trackers, templates, and operational resources that support organizational planning and execution.
• Evaluate operational challenges and recommend practical solutions that enhance organizational effectiveness and user experience.
• Collaborate on the development of effective onboarding and training efforts by developing and maintaining operational guides, reference materials, and process documentation.
• Coordinate periodic reviews and updates of operational resources to ensure accuracy, accessibility, and alignment with organizational needs.
• Aid in special projects and organizational initiatives in support of the Accelerator’s evolving operational priorities.
• May direct and/or supervise staff.

Requirements

• Demonstrated ability to prioritize own work and multi-task.
• Demonstrated excellent organizational skills.
• Demonstrated ability to take initiative and ownership of projects.
• Ability to communicate effectively both orally and in writing.
• Ability to routinely and independently exercise sound judgment in making decisions.
• Demonstrated experience working independently and as part of a team.
• Relevant subject matter knowledge.
• Ability to direct the work of others, for jobs requiring supervision.

Qualifications

• Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.

Skills

• Demonstrated ability to interact with a wide variety of stakeholders & experts across different disciplines.
• Ability to influence without authority.

Benefits

The Stanford Doerr School of Sustainability offers a competitive benefits package, including health insurance, retirement plans, and paid time off.

Pay

The expected pay range for this position is $104,000 to $127,000 per annum.

Schedule

The position is full-time and based on Stanford's main campus with consideration given to the option for a hybrid work schedule (partially onsite and offsite), subject to operational need.