Business Operations Specialist

Position Summary

The Business Operations Specialist supports field operations by connecting Corporate Business Operations, Accounting, and Division leadership. This role focuses on enabling efficient execution through strong systems support, process coordination, data visibility, and administrative structure.

Key Responsibilities

• Support job setup, maintenance, and coordination in the ERP system in partnership with Division Managers.

• Aid in weekly billing preparation by ensuring job data, tickets, and supporting documentation are complete and accurate.

• Monitor workflow status for tickets, timesheets, and approvals, proactively following up to keep processes moving.

• Serve as a systems and process support resource for Operations within ERP.

• Independently resolve non-routine system and process issues impacting job setup, billing, or labor tracking.

• Recommend changes to workflows, controls, or system usage to improve efficiency and data integration.

• Assist Division Managers with ticket setup, scheduling coordination, and dispatch support.

• Organize and schedule meetings, site coordination, and operational touchpoints as needed.

• Prepare recurring reports, presentations, and training materials.

• Handle additional tasks as assigned.

Financial Compliance Support

• Maintain consistency and accuracy in data used by Corporate Accounting (without direct A/R ownership).

Education & Experience

• High School Diploma or GED required.

• Associate’s or Bachelor’s degree in Business, Operations, Accounting, or related field preferred, but not required.

• 3–5 years of experience in business operations, operations support, accounting support, or a related role preferred.

• Entry-level candidates with strong aptitude, systems experience, and operational exposure may be considered.