Business Operations Specialist

About the role

Crusoe is seeking a detail-oriented and analytical Business Operations Specialist to join our DIG team. In this role, you will be responsible for analyzing and supporting business processes, implementing new procedures, and contributing to the efficient day-to-day operations across all of DIG.

Responsibilities

• Process Analysis: Analyze current workflows and business processes across DIG to identify bottlenecks and inefficiencies; assist in implementing streamlined solutions to improve productivity.
• Project Coordination: Support cross-functional projects by tracking goals, maintaining timelines, coordinating with departments, and helping ensure on-time, on-budget delivery.
• Performance Monitoring: Monitor operational performance by collecting and analyzing KPI data to assess whether DIG teams are meeting their goals.
• Resource Support: Help ensure efficient allocation of resources—including personnel, budget, and technology—to support DIG's business objectives.
• Documentation: Develop and maintain standard operating procedures (SOPs) and process documentation for DIG operations.
• Reporting: Prepare regular operational reports and present findings and recommendations to leadership.
• Financial Collaboration: Collaborate with finance on budgeting, forecasting, and cost optimization initiatives within the department.
• Tool Utilization: Evaluate and utilize tools, software, and technologies to improve operational efficiency.
• BChange Management: Support change management initiatives and assist in ensuring smooth adoption of new processes across the organization.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 1–3 years of experience in business operations, project management, or a related role.
• Strong analytical and problem-solving skills with the ability to interpret operational data.
• Excellent verbal and written communication skills.
• Proficiency using Google Workspace, Claude, and other AI tools.
• Demonstrated ability to handle multiple tasks simultaneously and meet deadlines.

Preferred

• Strong experience with Google Suite.
• Experience with project management tools (e.g. Jira, Monday.com).
• Exposure to data visualization tools (e.g., Sigma).

Benefits

• Competitive compensation and equity packages
• Paid time off, paid holidays & leave of absence programs
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off
• Global travel insurance & emergency assistance
• Daily meals allowance
• Additional perks & programs specific to location

Pay

Compensation will be paid in the range of up to $100,000 - $115,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Schedule

This role is required to be in-office 5 days per week in our San Francisco, CA headquarters.