Business Operations Specialist

Position Responsibilities

• Lead development and integration of information management across organizations, change management, strategies, cost imperatives and deployment plans to meet multi-year business goals.
• Deliver executive-ready presentations and decision materials; present recommendations to senior leadership and governance boards to obtain commitment and funding.
• Prepare, validate and refine business cases and investment proposals by combining quantitative analysis, scenario modeling, and qualitative risk assessment.
• Cook up cross-functional review and alignment with Fulfillment, supply chain, manufacturing, program management, quality, engineering, and more to define scope and secure approvals.
• Identify, quantify and prioritize risks and opportunities; develop and track mitigation plans and contingency actions.
• Provide implementation direction for work, tracking commitments and ensuring downstream teams understand deliverables, timelines and acceptance criteria.
• Establish and maintain management system data flows: collect, validate and report status of programs, customer/supplier commitments and compliance metrics.
• Drive issue resolution to closure — escalate when appropriate and ensure lessons learned are incorporated into process improvements.
• Mentor and coach less-experienced analysts; lead or contribute to initiatives that raise team capability and analytical rigor.
• Champion continuous improvement and standardization of tools, templates and processes across the organization.

Basic Qualifications

• Bachelor’s degree in Business, Supply Chain, Finance, Economics, Engineering, Operations Research, or a closely related discipline is required.
• 10+ years' of progressive experience in business operations, program control, financial planning & analysis, sourcing strategy, or relevant related roles.
• 5+ years' experience operating at a senior/senior-analyst or director-level capacity driving cross-functional decision-making and approvals.
• 5+ years; demonstrated experience building and defending multi-year business cases, approval packages and governance-ready decision materials.
• 5+ years experience collaborating with senior leaders and complex stakeholder networks (finance, PMO, sourcing, engineering, analytics, commercial) to drive alignment and execution.
• 5+ years' hands-on experience in risk identification, scenario modeling, mitigation planning, and quantifying cost-to-complete and benefits realization.
• 5+ years' business intelligence / visualization experience (e.g., Tableau, Power BI) and familiarity with centralized program management systems.
• Prior leadership/mentorship experience with a record of developing less-experienced staff.
• Excellent written and verbal communication — ability to synthesize complex analyses into concise executive presentations.