Business Operations Specialist

About the role

This Position works with the CTO Director, the Clinical Translational Finance Director, the CTO staff, Business Manager and Department Managers to ensure all clinical research studies are properly reviewed and reconciled for financial stability. This includes reviewing and processing staff study effort.

Responsibilities

• PURCHASING RESPONSIBILITIES: Coordinate with the staff to order study and departmental supplies needed for daily operations.
• FINANCIAL RESPONSIBILITIES: Assist the Business Manager and Clinical Translational Finance Director with all financial activities in relation to other departments (i.e. contracts, service agreements, educational development, travel, and other research related areas). Assist with budget management and provide efficiencies in the department to reduce expenditures if necessary. Development of study invoices, study budgets, payment of internal invoices, OnCore related requests, and Effort certification. Create Monthly PI reports for PI and discussion with Directors and managers. Using various systems (Oncore, ILAB etc.) monitor, maintain, and reconcile all financial activity related to Clinical Trials Office clinical studies including pulling monthly financial reports (budget transaction detail, appropriation status, and project grant status). Review MC and AUMA bills for accuracy and completeness. Prepare and meet with CTO management and investigators when necessary to discuss financial related matters. Work with management to prepare budget reports and help Eliminate Budget Checking Messages when needed. Prepare monthly and bi-weekly uploads for staff effort reporting for clinical studies. This includes preparing reporting sheets, uploads, and reconciling employee pay-runs.
• SERVE AS BACK UP FOR THE RESEARCH PARTICIPANT COMPENSATION: Coordinate terms of approval for waivers and route to executive leadership for approval. Reconcile account payments and study participant payments monthly. Manage financial set up of study profiles in payment system ensuring compliance with IRB payment milestones and values. Oversee study participant payments ensuring that payments are issued in accordance with AU SOP. Coordinate payments to 3rd party vendors then reconcile payments with monthly payment.
• OTHER: Perform other duties as assigned.

Required Qualifications

• Bachelor's degree in Business Administration from an accredited college or university or a related discipline and one year administrative and/or management experience OR Associate's degree from an accredited college or university and two years of relevant experience OR High school diploma, GED or equivalent from a recognized State or Federal accrediting organization and three years administrative and fiscal management experience.

Preferred Qualifications

• Master's degree from an accredited college or university and certifications in finance, medical billing, or clinical trials billing are an asset.

Knowledge, Skills, & Abilities

• KNOWLEDGE: Proficient in Microsoft Office and other computer software/databases. Solid understanding of clinical research and clinical trials, and hospital revenue cycle operations (registration, charge capture, health information management, claims, and payment posting). Working knowledge of medical terminology and medical coding; clinical trial budget development techniques; industry and federal billing regulations and requirements; accounting and account management.
• SKILLS: Excellent interpersonal, written, and verbal communication skills. Must possess a high degree of urgency and self-motivation, integrity and strong work ethic. Detail-oriented with strong organizational, analytical, mathematical, reconciliation, discrepancy reporting, budget management and multi-tasking skills.
• ABILITIES: Ability to maintain confidentiality. Ability to work collaboratively with members of management, co-workers, peers, supervisors and external customers. Ability to work independently and as a team member; assess issues and develop reports to communicate issues and status of financial accounts. Ability to adapt to changes in responsibilities/workloads in a fast-paced environment; manage and respond to different situations in a professional and courteous manner.