Business Operations Project Intern (Content Operations - TikTok-Operations-Operations Efficiency) - 2026 Start

About the role

Join our Content Operations team and play a vital role in empowering entertainment/sports/publishing creators and partners around the world! We focus on enhancing the experience of creating Professionally Generated Content (PGC) on our platform, driving creativity and innovation in the short-video space.

This role sits within the Operations Strategy team, which seeks to drive effectiveness and efficiency of Ops programs and management by standardizing best practice, diagnosing and solving global underperformance and supplementing our strategies with external insight & rigour.

Responsibilities

• Build and embed the centralized operational infrastructure (workflows, SOPs, reference docs), which should be referenced across teams to improve decision-making quality and speed.
• Leverage AI to scale impact and efficiency for critical business workflows.
• Review and learn about the operations of the PGC, Ops, and XFN organizations, building critical workflows tied to impact and results.
• Ideate and develop the future roadmap.

Qualifications

• Currently pursuing a Bachelor's degree.
• Strong analytical skills.
• Excellent organizational skills with the ability to manage and optimize workflows.

Preferred Qualifications

• Strong interest in meeting different parts of the TikTok organization and collaborating cross-functionally.
• Understanding of the digital content ecosystem.