Business Operations Program Manager [AQ-14047]

About the role

We are seeking a highly organized and dynamic professional to drive day-to-day operations for engineering and research teams, ensuring smooth execution of core business priorities. In this pivotal role, you will directly influence the success of critical initiatives, shape the employee experience, and drive strategic programs that resonate across the organization. Your contributions will help create an inclusive and innovative culture, making a tangible difference in how teams collaborate and achieve their goals.

Responsibilities

• Drive day-to-day operational excellence for engineering and research teams, ensuring smooth execution of core business priorities.
• Collaborate with internal teams, including human resources, recruiting, finance, communications, and legal affairs, to deliver impactful programs.
• Engage with diverse employee ecosystems, external customers, and partners to foster strong relationships and promote best practices.
• Positively impact the employee experience within engineering and research environments.
• Support leadership in maintaining a robust rhythm of business, encouraging knowledge sharing and efficient operations.
• Contribute to and participate in strategic initiatives and cross-group projects, developing and implementing plans with clear success metrics.
• Partner with internal communications teams to craft and deliver effective internal and external communication strategies aligned with company values and brand.
• Work alongside leaders, HR, and diversity & inclusion initiatives to cultivate a positive, inclusive, and innovative culture.
• Deliver programs that support strategic goals for engaging communities and ecosystems, tracking and communicating progress effectively.
• Collaborate with finance teams and business managers on financial planning, budgeting, expense reporting, tracking, and reconciliation.
• Plan and execute a variety of events, meetings, offsites, and partnerships, both internally and externally.
• Continuously identify opportunities for process improvements and efficiencies to streamline operations.
• Demonstrate exceptional judgment, tact, diplomacy, integrity, and professionalism in all interactions.
• Influence and collaborate effectively across a highly matrixed organization to achieve desired outcomes.
• Work independently with a high degree of accuracy and attention to detail, consistently meeting deadlines.

Requirements

• 7-9 years of overall experience in program management or business operations.
• Demonstrated experience working within a large, complex organizational environment.
• Strong partnership abilities, fostering effective collaboration across diverse teams.
• Exceptional communication skills, both written and verbal, for various audiences.
• Proven execution and organizational skills, with an ability to manage multiple priorities effectively.
• Familiarity with standard office productivity suite tools (e.g., presentations, word processing, spreadsheets).

Qualifications (Nice-to-Have)

• A degree in a relevant field is preferred.
• Experience in supporting engineering or research organizations.
• A proactive and self-motivated approach, eager to tackle challenges with a high level of customer service.
• Deep care for creating a vibrant and inclusive work environment.

Benefits

Eligible talent get access to amazing benefits, including:

• Subsidized health, vision, and dental plans.
• Paid sick leave.
• Retirement plans with a match.
• Free online training through Aquent Gymnasium.

About the Company

Join a global technology leader driving innovation and empowering people and organizations worldwide to achieve more. Here, you’ll collaborate with passionate, diverse teams to create impactful solutions that shape the future. The culture prioritizes growth, inclusion, and purpose—where your ideas are valued, and your work drives real change. With flexible work options and a supportive environment, you’ll have the tools to thrive both personally and professionally.