Business Operations Manager

About the role

The Business Operations Manager (BOM) at Rocketship Public Schools is responsible for overseeing various operational aspects of the school, including student meals, recess, arrival, dismissal, physical space, and safety. This role requires a deep understanding of behavior management, culture-setting, and behavior management coaching.

Responsibilities

• Own the logistics, staffing, and daily management of arrival, lunch, recess, dismissal and physical space at your campus; ensuring joy and safety exude in all systems!
• Coach Operations Specialists daily in behavior management techniques, through both “in-the-moment coaching” and planned 1:1s.
• Design and lead professional development for Operations Specialists focused on behavior management skill development.
• Manage the physical space of the building and all facilities-related needs, including scheduling/meeting vendors and handling after-hours facilities emergencies.
• Manage food service operations, including managing staff, serving as the main contact with meal vendor, ensuring compliance, conducting internal audits, and ensuring meal program financial health.
• Ensure your campus is financially responsible by providing support to the Principal on finance-related topics, including around budgets, cash collection, and invoice approval.
• Administer training and run safety drills to manage school safety processes and compliance.
• Partner with the Principal to respond to emergencies.
• Own procurement and purchasing for the school site. Work with Principal to understand needs, place orders, inventory items received, handle returns/exchanges, etc.
• Serve as the on-site IT contact, including managing IT assets, assisting staff with IT issues as able, and serving as the main touchpoint to central IT staff.
• Support the logistical, compliance, and technology side of administration of Rocketship’s assessments, including NWEA MAP and state tests, and health screenings like hearing and vision.
• (CA Only) Own free/reduced-price lunch application process, including validating forms and running income verification process.

Qualifications

• Minimum 5 years of relevant experience, with school-based experience strongly preferred.
• Managerial experience is strongly preferred.
• Experience in a fast-paced, highly analytical, entrepreneurial environment.
• Ability to proactively manage multiple critical deadlines and quickly and confidently adapt to changing school needs, independently prioritizing and following through on completion of tasks and responsibilities.
• Demonstrated ability to be detail-oriented, organized, and resourceful.
• Team-player attitude and strong customer-service orientation.
• Skilled at building strong and trusting working relationships with people in both senior- and junior-level roles, both within and beyond Rocketship.
• Ability to treat sensitive issues with respect and empathy, and maintain strict confidentiality where required.
• Strong PC-based computer skills, including the ability to use spreadsheets and the Google Suite, and ability to quickly become proficient in new software programs.
• Passion for Rocketship’s mission, and the belief that all students can achieve high levels of academic success.

Benefits

Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders.

Compensation

$85,000 - $95,000 a year