Business Operations Manager

About the Role

The Business Operations Manager oversees daily administrative, financial, and operational functions, ensuring efficient operations, exceptional patient experiences, strong financial performance, and effective team management. This role works closely with the Chief Operations Officer and other leaders to support organizational growth while maintaining high standards of operational excellence.

Responsibilities

• Oversee day-to-day operations of patient intake teams to ensure efficiency, productivity, and patient satisfaction.
• Develop, implement, and improve operational policies, procedures, and workflows.
• Coordinate Information Technology management, vendor relationships, equipment maintenance, and supply procurement.
• Manage daily and monthly financial reconciliation and accounts payable functions.
• Ensure adequate staffing levels and operational coverage across all functions.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Management, or a related field.
• Strong understanding of healthcare operations and financial reporting.
• Experience supervising and developing staff.
• Excellent organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office and healthcare practice management software.

Preferred Qualifications

• Master's degree in Healthcare Administration (MHA), MBA, or related field.
• Experience in outpatient physical therapy, rehabilitation, or medical practice management.

About Us

Rehab Associates of Central Virginia is an outpatient physical therapy clinic focusing on putting our patients' needs first. Our physical therapists have advanced degrees in specialty orthopedic care from head to toe. We treat musculoskeletal issues ranging from headaches to lower back pain to heel pain syndrome, helping patients return to regular activity.

Rehab Associates operates 16 physical therapy clinics throughout Central Virginia. Our mission includes:

• Working as a team across sub-specialty practices and with physician partners to improve patients' quality of life.
• Delivering comprehensive, specialized physical therapy treatment in a caring and convenient manner.
• Educating and informing patients to make them more self-reliant in managing their health and well-being.
• Providing a caring and rewarding work environment for employees to enhance their personal and professional lives.
• Becoming the trusted choice for expert physical therapy care for every rehabilitation need.

Join us and be part of our talented team!