Jobs · Management

Business Operations Lead

Ladders · United States · 2 wk ago
RemoteRemoteManagement$100k–$120k/yrFull-time
For our client, we are seeking a Business Operations Lead to join the team of a leader in the Enterprise Technology space. This role will shape the operating cadence behind a growing enterprise software organization, ensuring projects, staffing, and commitments are visible and well coordinated. The Business Operations Lead will partner closely with technical account management, leadership, and People Operations to keep execution moving smoothly across the business. This is a highly organized, hands-on role focused on building practical processes, supporting client delivery, and strengthening operational discipline without unnecessary bureaucracy. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $100,000 – $120,000 annually Responsibilities Build and manage the company's operating system for project visibility and resource allocation. Lead and develop the technical account management team, facilitating regular check-ins and tracking goals. Oversee staffing and project coordination to ensure all client projects have ownership and plans in place. Establish and maintain an operational rhythm with scheduled meetings and tracked commitments. Manage vendor relations and logistics in collaboration with People Operations. Qualifications 4-6 years in delivery leadership and business operations at a B2B software or technology company. Experience running complex enterprise implementations or owning technical accounts. Strong writing and communication skills for operational documentation creation. Relentlessly organized with an ability to maintain useful processes without unnecessary bureaucracy. Direct communicator who can provide candid feedback to leads and founders. Benefits Equity in the company. Sponsored 401K plan. Parental leave policy. Fully paid health, vision, and dental insurance. Unlimited PTO. Remote work stipend. Lifestyle stipend. Twice-yearly company retreats. Periodic team meetups in NYC and SF. Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.

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