Business Operations Intern

About the Role

Expeditors is a global logistics company headquartered in Seattle, Washington, and a Fortune 500 company employing over 19,000 trained professionals worldwide. The Business Operations Internship at Expeditors San Diego (SAN) offers a hands-on, analytics-driven experience focused on process improvement, AI innovation, automation, and operational efficiency within a global logistics environment. This role is designed for a student excited about using data, technology, and AI tools to improve business operations.

The intern will work closely with Business Operations leadership and cross-functional teams to analyze current processes, identify inefficiencies, and support solutions that improve visibility, accuracy, and productivity across the branch. This is a paid, part-time internship, typically 3–4 months in duration, with on-site work at the Expeditors San Diego (SAN) branch.

Responsibilities

• Support process improvement initiatives by analyzing workflows, identifying gaps, and recommending efficiency improvements.
• Assist with data analytics and reporting, including:
  • Cleaning, organizing, and analyzing operational data.
  • Supporting dashboards, scorecards, and performance metrics.
• Participate in AI and automation initiatives, such as:
  • Identifying repetitive or manual tasks suitable for automation.
  • Supporting AI-enabled tools (e.g., reporting automation, workflow optimization, data analysis support).
• Help document standard operating procedures (SOPs) and process changes.
• Analyze trends and performance data to support leadership decision-making.
• Collaborate with cross-functional teams across the branch to support operational initiatives.
• Provide analytical, documentation, and administrative support as needed.

(Responsibilities may evolve based on business needs and intern strengths.)

Requirements

• Available for 3–4 months.
• Must be able to work on-site in San Diego, CA.
• High School Diploma or equivalent required.
• Must be legally authorized to work in the United States.
• Must not require current or future employment visa sponsorship.
• Ability to work overtime as needed.
• Fluent in English (written and verbal).

Qualifications

• Currently pursuing or recently completed an Associate’s or Bachelor’s degree (Business, Operations, Analytics, Data Science, Supply Chain, Information Systems, or related field preferred).
• Strong interest in data analytics, AI, automation, and process improvement.
• Intermediate to advanced Microsoft Excel skills (data analysis, formulas, pivot tables).
• Familiarity with data visualization or analytics tools (e.g., Power BI, Excel, Co-Pilot, etc.) is a plus.
• Analytical mindset with strong attention to detail.
• Ability to multi-task, prioritize, and stay organized in a fast-paced environment.
• Proactive, curious, and eager to learn new technologies.
• Strong written, verbal, and interpersonal communication skills.
• Comfortable working independently and collaboratively in a professional environment.

Pay

Hourly Rate: $19/hour

Schedule

Part-time, 20 hours per week.