Business Operations Coordinator

About the Role

We are looking for a Business Operations Coordinator to join our team at Landing in our Birmingham, Alabama, headquarters! This is an in-office role, and remote work is not available. This role will tackle cross-functional, high-impact projects to drive best business practices.

Responsibilities

• Tackle high-impact projects both within and across operations teams
• Partner with cross-functional stakeholders to increase transparency and drive operational excellence across the business
• Diagnose and remedy process inefficiencies across the business
• Drive process and performance improvements across property onboarding, from deal signature to live unit
• Provide accurate and insightful analysis and reporting on operational performance, and make the numbers visible where work actually happens, so problems surface before someone has to go looking for them
• Create clear dashboards highlighting team performance against goals for all key metrics
• Onboard properties to ensure accurate information and seamless operations

About the Team

You’ll join a team of talented individuals that are building a startup to improve the way people live and will be able to make all kinds of things happen without limits. Our Values: We look for people who embody our key values: accountability, entrepreneurship, authenticity, and a service-first mindset. We believe these shared attitudes foster the best results not just for our internal teams but also for our members.

What You'll Do

• Tackle high-impact projects both within and across operations teams
• Partner with cross-functional stakeholders to increase transparency and drive operational excellence across the business
• Diagnose and remedy process inefficiencies across the business
• Drive process and performance improvements across property onboarding, from deal signature to live unit
• Provide accurate and insightful analysis and reporting on operational performance, and make the numbers visible where work actually happens, so problems surface before someone has to go looking for them
• Create clear dashboards highlighting team performance against goals for all key metrics
• Onboard properties to ensure accurate information and seamless operations

Example Projects

• Installations: How do we build a single install tracker with real-time visibility so all stakeholders operate out of one system of record from deal signing to live unit?
• Field Operations: How do we deliver exceptional service in subscale markets?
• Corporate Housing: How do we ensure consistent and accurate completion of quality inspection forms across 20 different corporate housing companies?
• Sales: How do we sign more partnerships?

What You Need

• Availability to work in our headquarters in Birmingham, Alabama. This is not a remote role
• Demonstrated experience in prioritization of deliverables and tasks and a proven track record of taking ownership, leading data-driven analyses, and influencing results
• Highly analytical ability, can leverage unorganized data into actionable insights, and then build and own processes built on those insights
• Experience in cross-functional business roles
• Super written & verbal communication

Certification(s)

• Certification(s) in project management, quality management, agile methodology and/or Six Sigma preferred

Compensation & Benefits

• Competitive salary + Stock Options
• Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA
• We’ve got you covered with a 401(k) plan and access to ImmediatePay
• Feel relaxed with super generous PTO policy
• Opportunities for upward mobility - we want you to grow with us!

Pay

$750 in Landing Stays