Business Operations Coordinator

About the role

CGM is hiring a Business Operations Coordinator to execute the day-to-day Finance, HR, and Operations processes that keep the agency running. This is a hands-on execution role: you will run documented systems accurately and reliably.

Responsibilities

• Cash, AP & AR: Daily cash and banking verification; bill pay execution
• Accounts Receivable: Tracking and escalation, per defined process
• Vendor and contractor invoice review, QA, and payment execution
• Enterprise client invoicing through vendor procurement portals
• AR Credit Insurance Management: Premium payment, portal access, and claims filing
• Payroll & Benefits: Payroll execution and 401(k) contribution administration (TriNet + Vanguard)
• Quarterly commission/bonus data preparation and reimbursement submission
• Annual 1099 filing and annual tax filing data support
• HR Administration & Hiring: HR administration: onboarding/offboarding execution, benefits support, leave administration
• Hiring Pipeline Coordination: Scheduling, screening interviews, communication
• Contractor Compliance Execution: Onboarding paperwork, documentation, and recordkeeping
• Employee and Contractor Handbook Updates
• Reporting, Vendor Management & Company Operations: Monthly Team Utilization, Client Profitability, and Employee Funding reporting
• Weekly Harvest time-tracking review; escalate accounts trending over scoped hours
• Vendor and partner NDA tracking, setup, and new vendor onboarding
• File management for the company (shared Google Drives)
• Monthly close coordination with the controller & bookkeeper

Requirements

• 3+ years executing payroll, HR administration, or finance operations
• Direct experience with an HRIS platform (TriNet or similar), QuickBooks Online, and an AP platform (Bill.com or similar)
• Experience with 401(k) contribution administration or comparable benefits administration is a strong plus
• Track record of following documented processes, with the judgment to flag exceptions and recommend solutions
• Able to adapt in a highly-dynamic and fast-paced environment - prioritizing projects, and defining milestones
• Experience coordinating with external vendors, contractors, and service providers
• Comfort handling sensitive financial and employee data
• An excellent communicator - you enjoy working with internal partners to solve problems with strong written, follow up, and verbal communication skills
• US resident, working ET hours
• Alignment with our core values: Optimistic, Pragmatic, Humble, Values Ownership, Always on Offense

Benefits

• Salary Range: $60,000-$85,000 base, commensurate with experience and the breadth of finance/HR/compliance-adjacent execution described above
• Comprehensive health, dental, and vision coverage
• Flexible work schedules
• Unlimited PTO and sick leave
• 401(k) with company match
• Home office / work-from-home stipend