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Business Operations Associate (NYC or SF)

Cambio · New York, NY · 2 mo ago
HybridManagementFull-time

BizOps Overview

The BizOps Associate will play a pivotal role in driving operational excellence across Finance and BizOps. This role involves leading recurring workflows, providing analytical support, and contributing to strategic initiatives.

Key Responsibilities

  • Own mechanical collections, reconciliation, and cash application; escalate issues to leadership.

  • Manage vendor invoice review, approval routing, and reimbursement processing.

  • Run monthly commissions against existing models, manage contractor and intern payments, and handle contractor invoice intake.

  • Support HubSpot RevOps operations including dashboards, day-to-day changes, and data hygiene.

  • Drive analytical insights and build frameworks to evaluate company performance via data modeling.

  • Vendor and process management: vendor sourcing, ongoing vendor management, procurement, legal and contracts, insurance renewals, and broker coordination.

  • Coordinate cross-functional execution across teams, including CS process improvements and operational projects.

  • Own provisioning, the onboarding/offboarding runbook, and day-to-day management of the IT channel.

  • Lead ISO 27001 / SOC 2 evidence gathering and own the renewal calendar.

  • Periodic programs: semi-annual performance reviews, quarterly pulse/engagement surveys, and efficiency metric tracking.

  • Hiring coordination: offer letters, JustWorks onboarding, background checks, and onboarding/offboarding logistics.

Requirements

  • Must be authorized to work in the US.

Experience

  • 2–4 years of experience in a high-slope role (MBB or top-tier consulting, a strong operating role at a high-growth startup, or the consulting arms of a Big 4 firm).

  • Highly analytical and structured; comfortable building models and frameworks from scratch.

  • Execution-oriented: follows through, closes loops, and takes ownership without being asked twice.

  • Comfortable with ambiguity and able to move fluidly across functions.

  • Capable of building process and bringing order to messy, fast-moving workflows.

  • Strong communicator who can translate between operational detail and strategic context.

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