Business Operations Analyst

About the role

A Business Operations Analyst at Travoom will work directly on decision-ready analysis in support of travel-technology marketplace, ticketing, content, platform, vendor, customer-support, operations, and data workflows. The role focuses on business operations analytical review within travel marketplace operations, ensuring decisions are grounded in current records rather than memory or guesswork.

Responsibilities

• Maintain the Business Operations Analyst workflow by documenting calculations and assumptions.
• Track the workflow by translating findings into practical next actions.
• Own the workflow by validating source data before analysis.
• Coordinate the workflow by building reports around clearly defined metrics.
• Review the workflow by investigating anomalies instead of masking them.

Requirements

• Use reporting and dashboard tools confidently in business operations analytical review.
• Apply business analysis while tracking exceptions, owners, and deadlines.
• Document decisions clearly so another teammate can follow the reasoning.
• Exercise sound judgment, especially when escalation is required instead of assumption.

Quality Standard

The role is successful when decision-ready analysis becomes more reliable and repeated failure points are surfaced before they affect customers, partners, or teammates.

Pay

Base salary: $42,000–$62,000 per year.

Schedule

Full-time, 100% remote within the United States. Associate level.