Business Operations Analyst

About the Role

The Business Operations Analyst plays a key role in shaping and delivering IRAD and departmental initiatives, with a strong focus on planning, coordination, and portfolio support. In this position, you will help develop proposals, align budgets, schedules, and resources, and provide data-driven insights that improve decision-making across multiple projects. You will oversee the dynamic showcase facility, optimizing space utilization, advancing A/V technologies, and orchestrating events and VIP demonstrations. This position champions process improvement and standardization to enhance efficiency, collaboration, and overall business performance.

About GDLS

We Serve Those Who Protect What Matters. At General Dynamics Land Systems, we build the combat vehicles and integrated technologies that give soldiers a decisive advantage. We design, engineer and sustain advanced tracked and wheeled systems paired with modern electronic architecture, AI-enabled capabilities and autonomy-ready technology. From Abrams to LAV, Stryker to AJAX, robotic platforms to software solutions and beyond, our portfolio delivers proven performance for customers around the world. That's why Soldiers and Marines have trusted General Dynamics Land Systems products in the toughest conditions for decades. We deliver the power to win. Every day, our global team looks beyond the horizon, solving problems before they become challenges. Bring your talent. Bring your purpose. Let's shape the future of General Dynamics Land Systems together.

Qualifications

• Bachelor's degree in Business Operations, or a similar field is preferred; equivalent relevant experience can be considered in lieu of a degree.
• 8–10+ years of experience in operations management, including customer/VIP-facing responsibilities.
• Track record of overcoming obstacles to complete projects on-time and on-budget.
• Demonstrated initiative and superior time-management and organizational skills.
• Strong communication, stakeholder management, and conflict resolution skills; comfortable interacting with senior leaders and external visitors.
• Proven success coordinating across multiple internal teams.
• Experience with proposal writing and budgets desired.

Responsibilities

• Manage overall showcase facility operations, including planning, scheduling, space utilization, access control, maintenance and repairs, and compliance with company, security, and regulatory requirements.
• Manage A/V and collaboration technologies and support meetings, demos, events, and VIP visits and overseeing technology upgrades/obsolescence.
• Collaborate closely with IT, Engineering, Facilities, and other stakeholders to support the operation, maintenance, and improvement of facilities, labs, and equipment, and to design safe, functional, and flexible spaces and storage solutions.
• Coordinate procurement and Supply Chain Management activities to build and maintain inventories of laboratory and IT assets, managing obsolescence, upgrades, and technology-related needs.
• Plan, track, and execute IRAD and departmental projects and budgets from concept through final demonstrations, including schedules, milestones, reviews, manpower, and resource demand.
• Support IRAD and departmental project portfolios by helping develop proposals, providing data-driven decision support to project teams, and reviewing schedules/resources across efforts to identify overlaps and perform synchronization analyses that minimize waste.
• Standardize, document, and improve business and operational processes; pilot new management tools and conduct research to support facility, lab, and equipment investments.
• Build strong relationships and communication across all staff levels; represent GDLS to senior leadership and global clients, and lead outreach and partnership activities to support operations and organizational objectives.

Benefits

• Healthcare including medical, dental, vision, HSA and Flex Spending
• Competitive base pay and incentive pay that rewards individual and team performance, and comprehensive benefits
• 401k match up to (6%)
• Educational assistance
• 9-80 work schedule (This position's standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off)
• On-going learning opportunities rewarding work environment
• (Sterling Heights Facility) Modern office, onsite cafeteria including Coffee Cafe, remodeled fitness center, and outdoor fitness track

Additional Information

• Availability to work outside regular business hours as needed, to address critical issues.
• This position will require eligibility to obtain a US security clearance. (Non-US Citizens may not be eligible to obtain a security clearance).
• GDLS considers factors such as, scope/responsibilities of the position, candidate experience, education/training background, in addition to local market comparable and business considerations when extending an offer.