Business Office Representative Clerk, Pool - Endoscopy Associates of Valley Forge

About the Company

At SCA Health, we believe health care is about people—the patients we serve, the physicians we support, and the teammates who push us forward. Behind every successful facility, procedure, or innovation is a team of 15,000+ professionals working together, learning from each other, and living out the mission, vision, and values that define our organization. As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics, and numerous labs and surgical hospitals.

Our work spans a broad spectrum of services, all designed to support physicians, health systems, and employers in delivering efficient, value-based care to patients without compromising quality or autonomy. What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: clinical quality, integrity, service excellence, teamwork, accountability, continuous improvement, and inclusion. Our values inform our attitudes, actions, and culture.

At SCA Health, your work directly impacts patients, physicians, and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians, and improve health care in America.

Responsibilities

• Provide support to the facility by performing specific or various business office functions as assigned, including but not limited to: Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Insurance Verification, Transaction Posting, Clinical Logs, and other duties.
• Schedule surgeries in the surgery template in the computer, including pertinent information, and handle calls from physician offices regarding scheduling patients, surgeries, or related inquiries.
• Answer phones in a pleasant manner and address the needs of physician offices and patients efficiently. Take messages and transfer calls to other departments as necessary.
• Perform pre-registration and ensure authorization is obtained from the physician’s office prior to scheduled surgery. Complete necessary paperwork for registration and use the computer system to generate information for surgical/special procedures.
• Maintain logs for canceled appointments.
• Perform various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms, and retrieving faxes as needed.
• Maintain a clean and orderly surgery scheduling area.
• Verify all scheduled cases as soon as possible.
• Contact patients with financial responsibility immediately to inform them of the center’s payment policies and offer payment options if necessary.
• Document all insurance verification and patient calls clearly in the patient’s account.

Requirements

• High school diploma or equivalent required; Associate degree or equivalent preferred.
• Minimum three years of experience in health care and minimum one year of experience in surgery scheduling procedures preferred.
• Ability to work independently as well as function within a team.
• Basic knowledge of surgery scheduling, receptionist, and registration responsibilities.
• Ability to handle stress and flexibility with hours, including the ability to work any shift as needed.

Pay

USD $17.00–$22.00 per hour.

Benefits

SCA Health offers a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include:

• Medical, dental, and vision coverage.
• 401k plan with company match.
• Paid time off.
• Life and disability insurance.

For more details, visit https://careers.sca.health/why-sca.