Business Office Manager – Medical Billing & Collections

Columbiana Health & Rehabilitation is seeking an experienced Business Office Manager with a strong background in healthcare billing, collections, accounts receivable, Medicare, and Medicaid. This leadership role oversees business office operations, ensures accurate and timely reimbursement, manages accounts receivable and collections, and supports the financial health of the organization.

Responsibilities

• Manage healthcare billing, accounts receivable, and collection activities
• Monitor outstanding accounts and proactively follow up on unpaid or delayed claims
• Oversee billing and reimbursement processes for Medicare Part A & B, Medicaid, managed care/HMOs, and other payer sources
• Review accounts for accuracy and identify reimbursement or collection issues
• Resolve billing discrepancies, denials, and outstanding balances
• Maintain accurate resident financial and billing records
• Complete required financial reports accurately and on schedule
• Monitor facility accounts receivable and collection performance
• Communicate professionally with residents, responsible parties, insurance carriers, and payer representatives
• Coordinate with facility leadership and other departments regarding financial and billing matters
• Maintain confidentiality of resident, financial, and business information
• Ensure business office practices comply with company policies and applicable regulatory requirements
• Promote an organized, efficient, and customer-focused business office

Requirements

• Experience with healthcare medical billing and collections
• Experience with nursing home or long-term care accounts receivable strongly preferred
• Working knowledge of Medicare Part A & B, Medicaid, managed care/HMOs, and third-party reimbursement
• Knowledge of accounting practices and reimbursement programs
• Strong accounts receivable and collection skills
• Intermediate to advanced Microsoft Excel skills
• Strong analytical and problem-solving abilities
• Excellent organizational skills with the ability to manage multiple priorities and deadlines
• Strong written and verbal communication skills
• Ability to maintain confidentiality and produce accurate work in a deadline-driven environment
• Ability to speak, read, write, and understand English

Qualifications

Bachelor's degree in Accounting, Finance, Business, Healthcare Management, or a related field highly preferred.

Benefits

• Competitive wages
• Elite Low-Cost Gold Plan Blue Cross Blue Shield Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Career Growth Opportunities

Pay

Competitive pay based on experience.

Schedule

Full-Time | Monday–Friday

Your work behind the scenes directly supports the people providing care at the bedside. At Columbiana Health & Rehabilitation, you'll have the opportunity to use your billing, collections, and financial expertise in a role where accuracy and follow-through truly matter.