Business Office Manager (Long-Term Care)

About the role

Business Office Manager (Long-Term Care) Army Residence Community (ARC) is seeking an experienced and detail-oriented Business Office Manager (Long-Term Care) to join our exceptional Health Care team. If you have a passion for healthcare finance, enjoy building relationships with residents and families, and thrive in a fast-paced environment, we'd love to hear from you! At ARC, you'll become part of a nonprofit senior living community where employees are valued, teamwork is encouraged, and every role contributes to providing exceptional care and service to our residents. This job is a civilian position and does not require military service (including commission and enlistment).

Responsibilities

• Managing resident admissions and financial documentation
• Verifying Medicare, TRICARE, managed care, and other insurance eligibility
• Processing Medicare and TRICARE billing and ensuring accurate coding
• Assisting residents with Long-Term Care Insurance claims
• Maintaining accurate resident census and payer information
• Coordinating insurance authorizations and renewals
• Working closely with Rehabilitation, Nursing, Admissions, and Finance departments
• Monitoring accounts receivable and bad debt
• Preparing monthly reports and supporting financial audits
• Serving as the primary billing liaison for residents and families
• Ensuring compliance with all federal, state, and organizational requirements
• Maintaining the highest standards of confidentiality and professionalism

Requirements

• Experienced in long-term care or skilled nursing business office operations
• Knowledgeable in Medicare, TRICARE, managed care, and long-term care insurance billing
• Organized with exceptional attention to detail
• Able to prioritize multiple deadlines while maintaining accuracy
• A strong communicator with excellent customer service skills
• Professional, ethical, and committed to teamwork
• Proficient in Microsoft Office, including Outlook, Word, and Excel

Qualifications

• Associate degree in Business Administration or a related field required
• Minimum of two years of long-term care business office experience required
• Healthcare billing and insurance experience strongly preferred
• Ability to sit, stand, walk, bend, stoop, and reach throughout the workday
• Ability to lift, push, pull, or transfer up to 50 pounds
• Valid Texas driver's license
• Successful completion of a criminal background check

Benefits

• Competitive compensation
• Outstanding benefits package
• Paid time off and holidays
• Retirement plan with employer match
• Health and wellness programs
• Professional development opportunities
• A collaborative, mission-driven workplace where you can make a meaningful impact every day

Pay

65000-70000 Yearly Salary