Business Office Manager

Responsibilities

• Manage the ordering, receiving, stocking, and distribution of community supplies.
• Manage Accounts Receivable, Billing, and Accounts Payable.
• Handle general accounting and payroll processing.
• Support department managers with the recruitment of new employees.
• Conduct, complete, and document all new employee orientation duties, including pre-hiring criminal history, registry, and reference checks.
• Ensure health benefit enrollment is completed for new employees when chosen.
• Coordinate with the community management team for EP scheduling and follow-up.
• Conduct marketing tours and collect initial inquiry information when requested.
• Assist with Lead Center input.
• May supervise assigned EPs.
• Handle communication responsibilities including telephone, fax, visitor interactions, and management of USPS, FedEx, UPS packages, and written correspondence distribution, with follow-up as required.
• Perform other duties as assigned.

Requirements

• Possession of strong computer and organizational skills; neat, accurate, dependable, and maintains a clean workspace.
• Excellent verbal and written communication skills.
• Exceptional interpersonal communication skills with adequate and clear English speaking and writing ability.
• Displays mature behavior and attitude in speech and action.
• Self-motivated and able to perform job duties independently without supervision.
• Demonstrates ability to self-identify areas needing additional training and requests it.
• Interacts professionally with residents, the public, and co-workers.
• Works cooperatively in partnership with management.
• Displays willingness to assist co-workers when needed.
• Willingness to cross-train with other community positions.
• Ability to maintain strict resident and operational confidentiality.
• Displays cleanliness, good grooming, and personal appearance, and follows dress requirements consistently.
• Maintains an acceptable attendance record.
• Ability and willingness to follow all policies and procedures.
• Ability to do occasional heavy lifting (up to 50 lbs.), 30 lbs. regularly.
• Ability to spend long periods on feet and to ambulate quickly.
• Free of non-treated communicable diseases.
• CPR/First Aid Certified or able to become certified within the first 90 days of employment.

Qualifications

• One or more years of office management experience including AR, Billing, AP, Payroll functions, and computer skills, or an equivalent combination of education and experience.
• Supervision and management of personnel preferred.
• High school diploma or equivalent (GED) required.
• Some college or business training is preferred.