Business Office Manager

Supervision of all office functions

• Supervises reception, admitting, medical records, accounts payable management, and accounts receivable management.
• Holds periodic staff meetings to assure coordination of efforts.
• Conducts periodic performance reviews on all business office staff.
• Maintains work load and personnel needs of business office.
• Trains, develops, and motivates business office staff.

Essential Functions

• Prepares and provides analysis of monthly financial and management reports.
• Prepares and ensures processing of all invoices in accordance to accounts payable policies.
• Maintains good working relationships with insurance payors.
• Maintains good working knowledge of insurance payors reimbursement requirements and updates business office personnel on an as needed basis.
• Maintains inventory of forms and office supplies.
• Solves problems with billings, collections, and medical records.
• Prepares analysis reports for annual outside audit.
• Maintains all office computer systems and programs.
• Ensures that the backup process is maintained on a daily basis.
• Ensures that all staff personnel adhere to the center's integrity of data systems policy.
• Ensures all computer system warranties, upgrades, and maintenance contracts are maintained.
• Reviews all business procedures and recommends adjustments to Chief Financial Officer on an as-needed basis and as required by regulatory standards.
• Makes sure yearly coding changes have been made in the computer CPT data file.
• Aids Chief Financial Officer and Chief Executive Officer in the development of annual budget.
• Assumes any other responsibilities that may be assigned by the Chief Financial Officer on an as-needed basis.
• Ensures on a daily basis that patients and their relatives are dealt with in a professional and courteous manner by the Business Office personnel.