Business Office Manager
At Baptist Memorial Rehabilitation Hospital-Germantown, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In this role, you'll support those providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
About the role
Leads day-to-day business office and revenue cycle operations, including core accounting activities (A/P, A/R, reconciliations, journal entries, month-end close) and payer reimbursement processes. Partners with clinical and billing teams to ensure accurate charge capture, documentation, and timely collections while supporting audit readiness and process improvement.
Responsibilities
- Perform accounting functions including accounts payable/receivable, bank and other account reconciliations, accrual/recurring journal entries, weekly payroll reports, general ledger activities, financial analysis, and month-end close.
- Maximize collection of medical services payments and reimbursements from patients, insurance carriers, and other payers; identify risks to the revenue cycle and implement/communicate mitigations.
- Use web-based tools/portals and available resources to provide insurers with required information.
- Navigate multiple information systems to select the correct patient account, review, and verify billable charges.
- Participate in and assist with audits to capture lost charges and determine billing accuracy; support corrective actions.
- Perform other related duties as assigned.
Requirements
- Associate's or Bachelor's degree in Business preferred, or equivalent experience.
- Accounts receivable and general accounting experience required; healthcare revenue cycle exposure preferred.
Benefits
- Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off
- Employee Assistance Program - mental, physical, and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants