Business Office Manager

Facility: Space Coast Healthcare & Rehabilitation, Merritt Island, Florida

About the role

Space Coast Healthcare & Rehabilitation is seeking an experienced, organized, and motivated Business Office Manager to oversee the daily administrative and financial operations of our skilled nursing and rehabilitation center. This is a key leadership position responsible for ensuring efficient business office operations, supporting facility leadership, maintaining accurate financial records, and providing exceptional service to residents, families, employees, and external partners.

Responsibilities

• Serve as a central communication hub between the Administrator and facility departments
• Provide administrative support to facility leadership and department managers
• Schedule meetings and coordinate communications with government agencies, insurance providers, and third-party payors
• Serve as a liaison between residents, families, insurance companies, and external organizations
• Oversee front desk and reception operations to ensure a professional and welcoming environment
• Manage business office functions, including accounts payable, accounts receivable, resident trust accounts, and billing support
• Coordinate payroll processes and maintain accurate payroll documentation
• Support Human Resources with employee onboarding, personnel records, benefits administration, and compliance requirements
• Manage workers’ compensation, FMLA, disability claims, and employee leave processes
• Conduct weekly business errands, including bank deposits and post office visits
• Prepare reports, maintain accurate records, and assist with special projects
• Ensure compliance with facility policies and applicable state and federal regulations
• Identify opportunities to improve business office processes, accuracy, and operational efficiency

Requirements

• Minimum of 2 years of Business Office Manager experience in a skilled nursing facility, long-term care, rehabilitation center, or healthcare setting
• Strong knowledge of accounts receivable, accounts payable, payroll, and healthcare financial operations
• Experience with Medicare, Medicaid, managed care plans, and insurance billing preferred
• Ability to review financial reports, identify discrepancies, and recommend operational improvements
• Proficiency with Microsoft Office Suite and healthcare management software
• Excellent organizational, communication, and customer service skills
• Strong attention to detail and ability to manage multiple priorities
• Ability to work independently while collaborating effectively with an interdisciplinary team
• Professional, dependable, and service-oriented approach

Benefits

• Comprehensive Medical, Dental & Vision Insurance
• Generous Paid Time Off (PTO)
• 401(k) Retirement Plan
• Employee Recognition Programs
• Professional Growth & Development Opportunities
• Supportive, Team-Oriented Work Environment
• Employee Discounts & Company Perks

Pay

$65,000–$80,000 annually

Schedule

Full-Time | Monday–Friday