Business Office Manager

About Us

At Diversicare, we're more than just a company – we're a passionate community dedicated to caregiving excellence. We believe in building a direct connection with our team members, fostering trust, respect, and collaboration. Our culture values trust, respect, customer focus, compassion, diplomacy, appreciation, and strong communication skills, creating a warm, caring, safe, and professional environment for both our customers and our team.

Our mission is to "Improve every life we touch by providing exceptional healthcare and exceeding expectations." We are guided by five core values: Integrity, Excellence, Compassion, Teamwork, and Stewardship, as well as 12 Service Standards.

Why Choose Diversicare

• We're proudly agency-free, emphasizing direct team connections.
• Compassion-driven culture with a focus on exceptional care.
• Comprehensive benefits package including medical, dental, and vision coverage, an excellent 401k plan, tuition reimbursement, vacation, holiday, and sick time, as well as long and short-term disability.
• Room for growth in a dynamic environment where you can advance your career.
• Opportunity to make a lasting impact on the healthcare industry through meaningful work.

Responsibilities

• Accurately record cash receipts in the relevant accounts.
• Maintain crucial billing and financial data for resident business files.
• Balance resident trust accounts on a monthly basis.
• Coordinate month-end closing procedures and report essential information to the Support Center.
• Collaborate with the nursing home Administrator to perform and coordinate collection efforts.
• Manage accurate records of payor sources and explain bills to residents when necessary.
• Ensure accounts receivables are recorded correctly.
• Reconcile room and board details with monthly census figures.
• Uphold strict confidentiality of all information.
• Effectively communicate with residents, families, center team members, and the care coordination team.
• Meet deadlines for billing and reporting with precision.

Requirements

• A high school diploma or G.E.D.
• One to two years of experience in accounts receivable or bookkeeping within the long-term care or healthcare industry (preferred).
• Proficiency in using calculators and computer software.
• Excellent interpersonal skills to collaborate effectively with residents, families, and external agencies.