Business Office Manager

Responsibilities

• Leader primarily responsible for the business office operations of the community.
• Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).
• Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
• Ensures effective communication with associates, residents, families, vendors and other visitors to the community.
• Ensures that residents are properly billed for services provided and leads the timely collection of receivables.
• Responsible for overseeing payroll process to ensure that associates are paid correctly.
• Safeguards vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis.
• Supports an inclusive community culture.

Requirements

• Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.
• Minimum of three years related experience and/or training.
• Previous managerial and office setting experience preferred.
• Might also directly supervise another department.

Qualifications

• Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity.
• Grow your career with Brookdale! Our Business Office Managers have opportunities for advancement by exploring a new career in positions such as Director of Financial Services, Human Resources Managers and Executive Directors.

Benefits

• Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
• Paid Time Off, Paid holidays, Company provided life insurance, Adoption benefit, Disability (short and long term), Flexible Spending Accounts, Health Savings Account, Optional life and dependent life insurance, Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan.
• Tuition reimbursement.

Pay

Base pay in range will be determined by applicant’s skills and experience.

Schedule

Part And Full-Time Benefits Eligibility