Business Office Manager

Responsibilities

• Processes bi-weekly payroll
• Processes new hire paperwork and conducts background checks
• Welcomes prospect residents and families touring the community
• Processes resident monthly or ancillary payments
• Answers phone calls and reaches out to missed calls
• Maintains efficient accounts receivable and ensures community collects efficiently and accurately
• Organizes daily mail and packages
• Audits resident and employee files to ensure compliance with regulations
• Purchases supplies for the front desk and printer supplies
• Welcomes new residents by providing name plates, badges, and welcome binders

Requirements

• Senior living experience preferred but not required
• Exceptional problem-solving and time management skills
• Able to work according to the necessary schedule with or without reasonable accommodation
• Possesses good interpersonal communication skills
• CPR and first aid certified (or obtaining within 3 months of employment)
• A passion for customer service and finding solutions to problems
• Creative and fun!
• An optimistic and positive attitude
• A team player focused on the community's mission