Business Office Manager Assistant

Proudly supported by Marquis Health Consulting Services. Part-time position: Monday, Wednesday, and Friday from 8 am - 4 pm.

About the role

At Highland Park Rehabilitation and Healthcare Center, we believe that strong financial operations and administrative support are essential to ensuring residents receive uninterrupted, high-quality care. Guided by our core values of Passion, Respect, and Excellence, the Business Office Manager Assistant supports the Business Office Manager in maintaining accurate financial records, assisting with billing and collections, and ensuring smooth day-to-day office operations.

Responsibilities

• Assist the Business Office Manager with daily financial and administrative operations within the business office.
• Support accounts receivable and accounts payable processes, including data entry, posting, and reconciliation tasks.
• Assist with billing, collections, and reimbursement processes to ensure timely and accurate financial operations.
• Maintain accurate and organized financial records, documentation, and resident account files.
• Prepare and process routine financial reports, statements, and supporting documentation as directed.
• Communicate professionally with residents, families, insurance providers, vendors, and internal departments regarding billing and account inquiries.
• Support month-end and routine financial closing processes as needed.
• Assist with resolving billing discrepancies and follow up on outstanding account balances.
• Ensure confidentiality and security of all financial and resident information in accordance with facility policies and regulations.
• Provide general administrative support to the business office to ensure efficient daily operations.

Requirements

• Medicaid experience required.
• Minimum of one (1) to two (2) years of bookkeeping or business office experience within a healthcare setting preferred.
• Skilled Nursing experience preferred.
• Prior experience in Long-Term Care, Rehabilitation, or Post-Acute Care settings strongly preferred.
• Basic knowledge of billing processes, accounts receivable, accounts payable, collections, and financial recordkeeping.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Strong communication and interpersonal skills with the ability to interact professionally and compassionately with residents, families, employees, vendors, and community partners.
• Strong organizational skills with excellent attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills with the ability to support process improvement and operational efficiency.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive financial information.
• Commitment to supporting the mission of providing exceptional care and service to residents and their families.

Benefits

• Tuition reimbursement
• Employee referral bonus
• Health, vision, and dental benefits
• 401(k) with match
• Employee engagement and culture committee
• Company-sponsored life insurance
• Employee assistance program (EAP) resources

Pay

$25,000–$50,000/year. Same Day Pay available.

Schedule

Part-time: Monday, Wednesday, and Friday from 8 am – 4 pm.

About us

Join our team at Highland Park Rehabilitation and Healthcare Center, a 188-bed Sub-Acute and Long-Term Care facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference. Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation.