Business Office Float

Duties and Responsibilities

• Verifies insurance prior to the patient's arrival, to include "Add On''s and Direct Admits
• Obtains pre-certification from insurance companies for procedures that require pre-certification.
• Requests office notes from referring physician, if needed, for Authorization.
• Calculating and Informing patients of the amount due
• Communicating with the Dr. office's
• Ensures all required forms are placed in designated areas of the patient's chart
• Daily preparation of charts for next day's surgeries within the required deadline
• Preparation of medical consents for each chart prepared
• Labeling necessary documents and adding physician orders
• Outbound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
• Utilizing various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.

Education, Training and Experience Requirements

• A High School Diploma or GED
• 2 + years of hospital or medical office experience required.
• Must be able to communicate verbally and non-verbally in a professional way.
• Able to use time wisely in preparing work area to meet the high-paced demand.
• Show a genuine desire to work and improve the Surgery Center as a whole.
• An extreme multi-tasker
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

What We Offer (based on status)

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

About the Role

Destin Surgery Center is a fast-paced, multi-specialty Ambulatory Surgery Center (ASC) environment committed to producing the highest quality work and experience for patients and their families.

The Business Office Float is responsible for covering any aspect of the business office necessary. Duties include scheduling, insurance verification, collections, reception, patient calls, and chart building.

The successful candidate will possess outstanding multi-tasking abilities, communication, and teamwork as well as the ability to keep up in a fast-paced working environment. Previous successful/positive customer service encounters or programs are preferred.

Benefits

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

Schedule

Full-time position.

Pay

Starting pay is based on experience and qualifications.

Who We Are

We are part of a much larger team with United Surgical Partners International (USPI). At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.