Business Office Float

About the role

Join our team at Missoula Bone & Joint and Surgery Center as a Business Office Float working in our busy clinic. This opportunity allows you to work onsite at our modern facility in Missoula, MT, where you'll interact directly with patients and medical staff to ensure a seamless experience. As a problem solver and customer-focused individual, you'll contribute to the excellence and integrity of our practice in a professional yet fun and flexible work environment.

Responsibilities

• Support multiple business office functions, including insurance verification, pre-authorizations, patient accounts, cashiering, financial counseling, charge entry, and compliance with HIPAA, OSHA, and Red Flag Rules.
• Manage accounts receivable by payer and financial class, prioritizing high-dollar and aging balances.
• Follow up on unpaid or underpaid claims, review EOBs/ERAs, correct and resubmit claims, and prepare appeals.
• Track outcomes to reduce recurring denials.
• Foster positive relationships with physicians, patients, insurance companies, and the public while delivering excellent customer service in a fast-paced healthcare environment.
• Perform other duties as assigned.

Requirements

• Solid foundation in medical office standards of operation, ensuring compliance with industry best practices and regulations.
• General understanding of insurances and related terms for accurate verification and processing of patient information.
• Strong customer service skills to interact effectively with patients, providing assistance with empathy and professionalism.
• Ability to collaborate and communicate efficiently with colleagues to maintain a cohesive and patient-centered environment.

Pay

Competitive pay ranging from $21.00 to $30.00 per hour, dependent on experience and qualifications.

Schedule

This position is 20 hours per week with the ability to flex up to 40 hours per week. The schedule is Monday through Friday and is variable based on departmental needs.

Benefits

• Culture of development, collaboration, and an energetic team atmosphere.
• Recognized as a top employer (Top Employers Award four years running and Becker's 150 Greatest Places to Work in Healthcare).
• Professional yet down-to-earth personalities among management, providers, and staff.