Business Office Director

About the role

The Business Office Director leads and manages the business office function and supervises concierge and/or other support services at The Vered. This position supports the Executive Director and is part of the Momentum Senior Living family.

Responsibilities

• Manage resident billing and accounts receivable, including census changes, billing, rent payments, ACH transactions, ancillary charges, rent increases, move-out/deceased resident final accounting, and refunds.
• Review and distribute billing statements and ensure billing accuracy.
• Maintain accounts receivable, conduct collection efforts, and manage accurate resident financial records.
• Process and support Long-Term Care Insurance (LTCI) claims and monthly billing submissions.
• Oversee accounts payable, including invoice routing, coding, approvals, and processing through Yardi.
• Reconcile credit card transactions, employee expense reports, and supporting documentation.
• Support budgeting, financial reviews, vendor relations, record retention, and corporate reporting requirements.
• Provide guidance to department leaders on accounting procedures, deadlines, and financial controls.
• Coordinate onboarding, new hire orientation, personnel file management, training records, and certification renewals.
• Ensure compliance with employment laws, benefits administration, background screenings, licensure verification, and leave management.
• Serve as a resource for employee payroll, wage, and benefits inquiries.
• Review timecards, ensure payroll accuracy, and maintain compliance with company policies and labor regulations.
• Maintain OSHA, workers' compensation, and workplace safety compliance.
• Ensure timely reporting and investigation of work-related injuries.
• Maintain all required employment and operational records in accordance with company and regulatory standards.
• Supervise accounting and administrative team members, including hiring, training, scheduling, performance management, coaching, and disciplinary action.
• Foster operational excellence, employee engagement, revenue growth, and occupancy success through sound business practices.
• Collaborate with the Executive Director and leadership team to support community operations and financial performance.

Qualifications

• High proficiency in Microsoft Office Suite and Yardi or similar financial management systems.

Skills

• Strong organizational and financial management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Experience in long-term care and/or assisted living environments preferred.

Benefits

Benefits may include health insurance, retirement plans, paid time off, and more. Specific details are subject to change and will be communicated to candidates during the interview process.

Pay

$85,000 - $90,000 +

Schedule

Full-time position.