Business Office Director

About the role

At Gallaher Signature Living, we curate an exceptional residential experience for active adults—one defined by refined hospitality, personalized service, and uncompromising standards of care. Our high-end Residential Care Facilities for the Elderly (RCFE) communities blend luxury living with regulatory excellence, resident safety, and a strong culture of employee safety, ensuring residents feel both indulged and secure. The Business Office Director serves as the financial, administrative, and operational steward of the community. This senior leadership role oversees accounting, human resources, payroll, resident financial services, and administrative safety practices while ensuring full compliance with California Title 22 regulations applicable to RCFE operations and all applicable federal, state, and Company requirements. The ideal candidate brings precision, discretion, professionalism, and a safety-first leadership mindset, paired with hospitality standards befitting a boutique, high-touch organization. Located in Santa Rosa, California.

Responsibilities

• Direct all administrative and HR functions, including payroll processing, employee onboarding, orientation, benefits administration, and staff inquiries.
• Lead full-cycle recruitment efforts, including requisition creation, job postings, applicant screening, interview coordination, and hiring compliance.
• Ensure a seamless, welcoming, and brand-aligned onboarding experience for new team members.
• Maintain complete and compliant personnel files in accordance with Title 22, labor laws, and company standards.
• Coordinate and process payroll accurately and timely through Efficenter, collaborating with department leaders to verify hours and resolve discrepancies.
• Ensure payroll practices comply with federal, state, and Title 22 labor regulations.
• Oversee risk management and employee safety administration, including workers’ compensation reporting, workplace incident documentation, vendor insurance compliance, employee driver eligibility, and timely escalation of identified safety concerns.
• Oversee all community accounting functions, including daily cash handling, deposits, census reconciliation, accounts receivable, accounts payable, and month-end reporting.
• Manage resident billing processes, ensuring accuracy, transparency, and discretion in all financial communications.
• Ensure vendor invoices are processed promptly, and general ledger activities are maintained with precision and integrity.
• Prepare financial reports and analysis for the Executive Director, supporting informed decision-making.
• Ensure strict compliance with California Title 22 RCF