Business Office Director

Ida Culver House Broadview, a premier Era Living retirement community in North Seattle, is seeking a Business Office Director to join our leadership team. This key role holds 24-hour supervision of our front desk and is responsible for billing, accounts receivable, and accounts payable.

About the Role

This role offers a unique opportunity for seasoned managers in the senior living industry or those looking to bring their operational expertise into a mission-driven environment. The Business Office Director will be part of a collaborative leadership team responsible for ensuring high-quality resident services and regulatory compliance while fostering a vibrant work environment.

About Ida Culver House Broadview

We serve over 300 seniors and their families through independent living, assisted living, and memory care services. Located near several bus lines, we also offer complimentary on-site parking for the Associate Executive Director.

Responsibilities

• Billing and Accounts Receivable:
  • Post cash receipts batches for residents, ancillary billing charges, and credits accurately and timely into the A/R system.
  • Prepare deposit and transport to bank.
  • Collect and maintain supporting documentation for all Independent Living and Assisted Living Contracted and Fee for Service charges billed on resident statements.
  • Process all move-in/move-out activity, transferring billing and generating any related correspondence.
  • Print monthly resident statements and coordinate distribution in accordance with established deadlines.
  • Respond effectively to all resident/family billing questions.
  • Maintain current and closed resident files, A/P and A/R filing systems.
• Accounts Payable:
  • Match purchase orders, packing slips, and other documentation with associated invoices.
  • Ensure proper authorization levels for expenditures as defined in The Purchasing Guide.
  • Match prices to purchase orders and forward incomplete or non-matching paperwork to responsible employees for correction.
  • Track vendor contracts and assist with contract revisions.
  • Submit properly coded and approved invoices for processing.

Requirements

• Two-year Associate Degree and/or three or more years’ experience in office management, including bookkeeping.
• Supervisory experience (preferred).
• Experience with timekeeping systems and basic HR functions (preferred).
• Ability to use excellent time management skills, including planning and prioritizing work.
• Ability to work under minimal supervision.
• Ability to manage and complete multiple tasks with attention to detail.
• Ability to be creative and flexible in executing multi-faceted problem-solving.
• Proficiency in word processing software, spreadsheet software, accounting software, email, and the Internet.
• Knowledge of accounting terms, principles, and processes.
• Data entry and accuracy skills; operation of 10-key by touch.
• Ability to perform manual calculations.
• Ability to read, write, and communicate in English.
• Ability to pass DSHS background check.

Benefits

• Medical, vision, and prescription drug plan
• Dental plan
• Life and Accidental Death & Dismemberment insurance
• Long-Term Disability insurance
• Flexible Spending Accounts for health care and dependent care
• 401(k) retirement plan with generous company match (eligibility contingent on age requirement)
• Progressive vacation package starting at 15 days per year
• 8 paid holidays per year
• 1 hour paid sick time for every 40 hours worked
• Employee Assistance Program
• Leadership bonuses
• Longevity bonuses
• Employee discount programs
• Pre-tax election commuter benefits
• Discounted ORCA commuter pass

Pay

$31.00 - $33.00 per hour

Schedule

Available shifts will be scheduled Monday - Friday with rotating on-call weekends and occasional weekend work.