Business Office and Human Resources Director

Job Summary

Human Resources Responsibilities

• Coordinate recruitment, onboarding, and new employee orientation.
• Manage employee relations and assist with performance and disciplinary matters.
• Administer employee benefits and support benefits enrollment processes.
• Care for payroll and maintain employee records.
• Care for workers' compensation claims and leave of absence programs.
• Support employee retention and engagement initiatives.
• Care for staff development and training programs.

Resident Accounts Responsibilities

• Verify resident payor sources and maintain accurate financial records.
• Aid residents and families with Medicaid, Medicare, VA, and other government payor programs.
• Care for resident billing information to ensure accurate month-end billing.
• Care for resident trust accounts in accordance with regulations and facility policies.
• Care for resident financial records and supporting documentation.
• Provide financial guidance and support to residents and families regarding coverage and payment options.

Qualifications

• Associate's degree preferred or equivalent experience.
• Previous experience in human resources, business office management, healthcare administration, or a related field.
• Prior long-term care or skilled nursing experience preferred.
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality and manage multiple priorities effectively.
• Proficiency with Microsoft Office and electronic record systems.

Benefits

• Medical
• Dental
• Vision
• 401K
• PTO Plan: Vacation, sick, holiday