Business Modernization - OCM Communications Specialist

Key Responsibilities

• Support the development and execution of the SAP change communications strategy aligned to program milestones and deployment waves.
• Translate SAP program objectives, progress, impacts, and changes into clear, actionable messaging for diverse audiences.
• Create and maintain high-quality communication materials including emails, presentations, intranet content, FAQs, newsletters, and change updates.
• Tailor messaging to different stakeholder groups, including executives, people managers, end users, and support teams.
• Reinforce leadership messages and ensure consistency across all SAP-related communications.
• Partner with business leaders, change leads, and program leadership to ensure communications accurately reflect priorities, decisions, and impacts.
• Support messaging to rebuild trust and confidence following prior ERP initiatives through transparency and clarity.

Required Qualifications

• Bachelor’s degree in Communications, Marketing, Business, Human Resources, Organizational Development, or a related field.
• 5+ years of experience in change communications, corporate communications, or modernization communications.
• Experience supporting ERP or SAP modernization initiatives preferred.
• Strong understanding of organizational change management principles and the role of communication in driving adoption.
• Exceptional writing, editing, and storytelling skills with the ability to simplify complex topics.
• Prowess with common communication tools and platforms (e.g., SharePoint, intranet tools, PowerPoint, email campaigns).