Business Manager (x) - SMI

About the role

Specialized Marketing International (SMI), a division of EURPAC Service, Inc., is a manufacturers’ representative focused on the military retail channel. The company’s operating teams handle product placement, marketing services, consumer engagement, business intelligence, and retail services for Army & Air Force Exchange, Navy Exchange, Marine Corps Exchange, Coast Guard Exchange, and Veterans’ Canteen Service locations worldwide. SMI is seeking a Business Manager to join the Dallas, Texas office.

Responsibilities

• Manage day‑to‑day business for clients in the military channel.
• Provide analysis and recommendations to improve client, retailer, and SMI ROI.
• Drive product sales and brand development within the military channel.
• Serve as the military channel expert for all clients, advising on promotions, assortments, MDF investments, pricing, and retail strategies.
• Research industry trends to identify trend‑setter products and suppliers.
• Identify and pursue potential new business partners and opportunities.
• Assist in developing new client leads and expanding the division portfolio.
• Maintain an accurate monthly pricing and product database for each retailer in collaboration with manufacturers.
• Keep the customer service and retail teams informed of relevant updates.
• Support Exchange customers and clients with item set‑up, suggested order quantities, and overstocks.
• Collaborate with the business intelligence team on market/sales analysis reporting and market‑share studies.
• Draw conclusions and provide insights from presentations, promotions, and category reviews for future planning.
• Interface with retail sales teams, principals, and military buyers.
• Perform ad‑hoc requests for the direct supervisor as needed.
• Handle POS requirements, coordinate distribution of product samples and coupons, and provide selling material for retail program execution.
• Coordinate product demonstrations and track client MDF funds.
• Weekly review of customer inventory status reports, cross‑reference reports, and other applicable data.
• Execute special projects and other tasks as assigned.

Requirements

• Proven track record of growing top‑line revenue through new business identification, strategy development, and client expansion.
• Experience managing and leading client businesses, including client planning, promotional plan development, and achievement of sales, revenue, and profit goals.
• Comfortable developing and leading quarterly business reviews with clients and retailers.
• Preferred background in the Health & Beauty channel.
• Clear understanding of industry trends and emerging innovations.
• Well‑developed analytical, interpersonal, and organizational skills.
• Team‑player mindset, creativity, discipline, and ability to manage multiple client relationships across five retailers.
• Strong proficiency in Excel, PowerPoint, and the Microsoft Office suite, with accurate data‑entry capabilities.
• Ability to work autonomously with ambition to grow and learn.
• Successful completion of a pre‑employment drug screening is required.

Benefits

• Health insurance
• Dental insurance
• Life insurance
• 401(k) retirement plan
• Employee stock ownership program