Business Manager, Severe Services

Duties And Responsibilities

• Establishes and maintains professional business relationships with customers in selected accounts who influence the selection of technology, products and services.
• Maintains a high degree of product and application knowledge.
• Maintains a high degree of industry knowledge and awareness, including; trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers’ businesses.
• Together with the Final Control Valve Business Unit Leader, maintains and nurtures the relationships with the Emerson Flow Controls Engineered Products Business Unit and Severe Service Applications groups.
• Effectively interfaces with other principals who have products and/or solutions for Severe Service applications.
• Reviews and assesses customer specifications, written and verbal, for the purpose of developing and proposing Puffer-Sweiven products and service deliverables.
• Acts as a consultant to customers to influence the decision to purchase Puffer Sweiven product and service deliverables.
• Acts as a consultant to others in the Puffer-Sweiven organization that are assigned responsibility for sales and service to accounts.
• Performs Market Analysis for the Severe Service offerings considering product, industries, and competitors in Company’s territory.
• Develops and maintains up-to-date Engineered Product installed base reports to ensure existing and new engineered product opportunities are being captured.
• Records on business successes including quantified business results, significant value-add offerings by Puffer Sweiven, significant projects and accomplishments related to meeting customers’ objectives.
• Ensures the proper application and implementation of Company product and service deliverables.
• Develops and participates in presentations, trainings, product demonstrations.
• Participates in the Account Planning process and Emerson’s reviews.
• Works with the Sales Teams as required to assist in the development and implementation of the Account Plans.

Qualifications

• Education/Knowledge: Bachelor's degree required; engineering or associated technical degree preferred. Strong industry, business, and technical product knowledge.
• Experience/Skills: 7 – 10 years of direct technical sales or solutions experience; 5-7 years of successfully selling within our industry or related.