Business Manager - Emerging Payments

About the role

The Business Manager - Emerging Payments role at Capital One involves applying strategic and analytical skills to develop and test strategies that impact the bottom line. You will collaborate with world-class professionals to drive growth, profitability, and competitive success for Capital One in response to changing consumer and regulatory demands.

Responsibilities

• Strategic leadership: Develop business strategies to drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands.
• Leadership: Manage and develop 1-2 analysts, coaching and mentoring to develop and retain talent at Capital One.
• Product: Develop and implement new product and pricing strategies for various lending products; lead product-level modeling and analytics.
• Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies.
• Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.
• Execution: Manage and sequence delivery of business intent, build business requirements, and execute against the product strategy. Oversee multiple projects and programs concurrently.
• Partnership: Work closely with colleagues across Capital One including IT, Sales, Operations, Finance, and others to drive improvement in quality, volume, service, and profitability.
• Strategic & Analytic Orientation: A proven track record of decision-making and problem-solving based on analytics. Conceptual thinking skills complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing and credit risk management.
• Strong Business Judgment, Leadership, and Integrity: Tenacious decision-maker with a healthy, aggressive, yet responsible approach to business.
• Solid People Leadership Experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. Foster innovation, drive critical decisions, hold business partners accountable, and consistently deliver results.
• Strong Executive Communication Skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills.
• Clear Results Orientation: Intense focus on achieving both short and long-term goals. Drive and execute an agenda in an uncertain and fluid environment.
• Successful Track Record of Thriving in a Fast-Paced, Entrepreneurial, and Dynamic Environment. Previous consulting experience is a plus.

Requirements

• At least 3 years of professional experience performing analysis.
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
• A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications

• A Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in analysis
• 2+ years of experience in financial services
• 1+ year of experience in consulting
• 2+ years of experience in people management