Business Manager

About the role

Rolling Suds is a company dedicated to delivering top-quality power washing services. Founded over 30 years ago, we have established a strong reputation and a loyal client base through our commitment to reliability and excellence.

Responsibilities

• Follow up on inbound leads and quote requests
• Schedule site visits and estimate appointments
• Aid in commercial prospecting and customer outreach
• Prepare proposals and estimates
• Track sales opportunities and customer follow-up activities in company CRM
• Support networking and community relationship-building efforts
• Help maintain CRM, sales pipeline, and revenue reporting
• Manage customer communications and scheduling
• Process invoices and assist with collections follow-up
• Prepare weekly KPI and performance reports
• Aid in vendor relationships
• Support payroll preparation and administrative tasks
• Learn all major functions of the business
• Participate in strategic planning and growth initiatives
• Develop and document standard operating procedures
• Take ownership of special projects that improve efficiency and profitability
• Serve as a stand-in for ownership when necessary
• Assist with daily scheduling of crews and equipment
• Cook up jobs to maximize truck utilization and efficiency
• Maintain job progress and communicate with customers
• Resolve customer concerns and service issues

Requirements

• 3+ years of experience in operations, project management, sales, customer service, or business management
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Comfortable interacting with customers, employees, and vendors
• Ability to prioritize multiple projects and adapt to changing priorities
• Proficiency with Microsoft Office and cloud-based business software
• Valid driver's license and reliable transportation
• Experience in home services, construction, property management, landscaping, or related industries
• Experience managing employees
• Experience with CRM, scheduling, or field service software

Qualifications

• Learn all major functions of the business
• Participate in strategic planning and growth initiatives
• Develop and document standard operating procedures
• Take ownership of special projects that improve efficiency and profitability
• Serve as a stand-in for ownership when necessary
• Assist with daily scheduling of crews and equipment
• Cook up jobs to maximize truck utilization and efficiency
• Maintain job progress and communicate with customers
• Resolve customer concerns and service issues

Skills

• Customer service
• Project management
• Communication
• Organizational skills
• Time management
• Microsoft Office
• CRM, scheduling, or field service software

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Improved customer satisfaction
• Faster quote turnaround times
• Higher recurring revenue
• Reduced owner involvement in day-to-day activities
• Consistent achievement of sales and profitability goals

Pay

Competitive salary

Schedule

Hours may vary depending on the needs of the business.

Benefits

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Improved customer satisfaction
• Faster quote turnaround times
• Higher recurring revenue
• Reduced owner involvement in day-to-day activities
• Consistent achievement of sales and profitability goals

Skills

• Customer service
• Project management
• Communication
• Organizational skills
• Time management
• Microsoft Office
• CRM, scheduling, or field service software

Qualifications

• 3+ years of experience in operations, project management, sales, customer service, or business management
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Comfortable interacting with customers, employees, and vendors
• Ability to prioritize multiple projects and adapt to changing priorities
• Proficiency with Microsoft Office and cloud-based business software
• Valid driver's license and reliable transportation
• Experience in home services, construction, property management, landscaping, or related industries
• Experience managing employees
• Experience with CRM, scheduling, or field service software

Supporting Documents

• Resume

Contact Information

If you are interested in applying for a position at Rolling Suds, please contact the franchisee directly at [franchisee contact information].