Business Manager

Position Overview

The Business Manager is a role within Kimball Electronics (KE) Shared Services. It is a global position responsible for managing and growing engagements with several Medical customers by developing long-term relationships and exceeding growth expectations.

Quick Summary

The person in this role will spend much of their time identifying and landing new business from their assigned customers through engagement with their globally dispersed sourcing, engineering, and divisional teams. Activities include effective marketing, successful communication of the KE package of value (POV), identifying influencers and decision-makers, and building strong relationships. To be successful, the candidate must be self-motivated, possess excellent communication skills, a positive attitude, and be able to land new opportunities. The role requires enjoying learning about and working with different cultures and building followership with customers and within KEI.

Basic Background Requirements

• Working independently and remotely from Kimball Electronics facilities.
• Ability to identify influencers and decision-makers to build connections and identify new opportunities.
• Experience with medical customers and understanding of medical quality and regulatory requirements.
• Ability to lead specific project or account teams (without direct reports) in support of assigned customer needs.
• Detailed orientated and responsive to customer needs.
• Experience with Salesforce.com customer, opportunity, and quote data.
• Experience in developing cost models and proposals that surpass customer expectations.
• Good appreciation of strategy development and build-out of an execution plan.
• Leading teams (without direct reports) through quote activity, new product introduction, and product sustaining activities.
• The ability to work with all levels of the organization (customers and internal to KEI).
• A willingness to travel extensively; both in the USA and internationally.
• An entrepreneurial spirit with the ability to resolve issues and provide creative solutions.
• Tech-savvy with Electronics Manufacturing Service (EMS) experience and knowledge of associated manufacturing processes.
• A bachelor’s degree or equivalent work experience.
• Masters or MBA studies would be an additional asset.
• Very helpful, but not required, is an engineering degree or other technical training.

Key Performance Objectives

• Short Term: (0 to 3 months)
  • Learn and understand key capabilities of each Kimball Electronics facility.
  • Develop a thorough understanding of use of Salesforce.com.
  • Understand the Kimball Business Management process.
  • Develop a deep understanding of the Kimball quote development process.
  • Begin the prospecting process of identifying opportunities with assigned customers.
  • Assume responsibility for assigned customer and growth strategy.
• Midterm: (3 to 18 months)
  • Identify a minimum of 1 new opportunity per month.
  • Update Strategy Statement and review with internal stakeholders quarterly.
  • Be clearly seen as a leader driving growth of assigned account.
  • Complete approximately 1 new RFQ per month.
• Longer Term: (>18 months)
  • Consistently exceed revenue growth targets.
  • Be seen as the KE go-to person within KE by your assigned customer.
  • Complete at least two new RFQs per quarter.
  • Deliver win rate in excess of 75%.
• Other (ad hoc priorities):
  • Identify and lead improvement processes within the business management processes.

Note

Note: There is no Visa sponsorship being offered for this position. Kimball Electronics does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Kimball Electronics is not responsible for any fees related to unsolicited resumes. The typical pay range for this role is: $110000 - $140000. The actual wages offered will vary based on multiple factors, including experience, education, geography, and other relevant factors.