Business Manager

About the role

At Gentle Dental, our Business Managers are committed to and passionate about their office. They ensure that their office runs smoothly from open to close. In partnership with a Director of Operations and an Area Clinical Director, the purpose of the Business Manager is to ensure that our dental practices provide exceptional service to our patients, create a positive team based culture for our employees, and support the overall performance of the office.

Responsibilities

• Maintain an office environment that ensures optimal patient care and customer service.
• Directly supervise the office team including; selection and training of non-clinical team members, monitor hours and approve timesheets, ensure team members comply with licensing and training requirements
• Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention and profitability.
• Analyze and organize office operations and procedures, including but not limited to, bookkeeping, invoice processing, cash control, preparation of payrolls and other administrative duties.
• Organize the day to day operations of the office; schedule an appropriate number of team members to ensure all providers are supported, conduct team hudd