Business Manager

About the Role

StepStone Family & Youth Services provides trauma-informed, youth-centered services to children and families involved in foster care. The Business Manager plays a vital role in supporting the financial, administrative, and operational functions that allow our program teams to remain focused on delivering high-quality services to youth and families. We are seeking an organized and experienced Business Manager who brings strong financial oversight, operational leadership, and attention to detail to a mission-driven environment. This role is ideal for a professional who values accountability, accuracy, collaboration, and efficient business practices while supporting multiple programs and their day-to-day operations.

The Business Manager oversees key business functions including revenue cycle activities, accounts payable, payroll, client funds, purchase card administration, financial controls, and administrative processes. This position works closely with program leadership and corporate departments to ensure accurate financial processes, timely reimbursement, strong internal controls, and compliance with company policies and procedures. The ideal candidate is analytical, solutions-focused, and highly organized, with the ability to lead administrative operations, supervise support staff, and build effective partnerships across teams.

Responsibilities

• Oversee operational revenue analysis, ensuring verification of client admission, and authorization and/or eligibility of services.
• Monitor client fund disbursements and account balances.
• Oversee Purchase Card receipt allocation and collections.
• Track and process accounts payable invoices and oversee the supervision of the payroll process, ensuring employees are paid timely and accurately.
• Manage and participate in all administrative and business support functions including revenue cycle accounts receivable responsibilities, client financial and benefits record maintenance, accounts payable, purchase card program, client funds management, and payroll.
• Act as liaison to select corporate departments.
• Supervise Office Coordinator.
• Manage day-to-day business and administrative functions for multiple programs.
• Develop, implement, and maintain internal financial controls for the service sites, including all Pcard duties, supervising and preparing payroll, processing mileage and expense reports, and maintaining fixed asset systems.
• Ensure accurate client billing by overseeing the collection and input of data into the company system(s).
• Work with Executive Director and billing/collection staff to ensure maximum reimbursement to clients (if applicable) and company.
• Ensure client funds are managed as per ResCare policy.
• Oversee accounts payable (AP) processing including invoice coding to General Ledger Account and locations in Oracle, review and approve weekly RCAP report, submit invoices that are routed to the Resource Center for payment, and review/sign the accounts payable check register; follow up on late payments or other issues.
• Initiate and maintain current contract personnel files in compliance with company policies and procedures, and all applicable licensure/certification/accreditation requirements.
• Work with supervisors to ensure collection of all necessary current documentation within required timelines.
• Perform all managerial duties including ensuring new and existing employees are oriented, complete training, and are informed of company business functions, policies and procedures, expense reimbursement, office systems, and related information.
• Prepare and submit SOURCE forms for new locations, relations, lease renewals, and other property updates.
• Ensure business documents are retained as per policy.
• Recommend/make arrangements for temporary office help as needed.
• Perform other duties as assigned.

Requirements

• One year of supervisory experience required.
• One year of medical or relevant billing experience required.
• Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company.
• Experience in managing systems, processes, and people.
• Must be able to work independently as well as part of a team.
• Capable of working responsibly with highly confidential information.
• Must meet all agency requirements for pre-employment as required by ResCare and/or State regulations.

Qualifications

• 5 years of experience in Accounts Receivable, Accounts Payable, or a 4-year degree from an accredited university, or equivalent combination of education and experience.
• Valid driver’s license from state of residence with a satisfactory driving record as defined by ResCare’s vehicle policy and/or liability insurance carrier (as applicable per program requirements).

About Our Line of Business

StepStone Family and Youth Services, an affiliate of BrightSpring Health Services, provides the full spectrum of support to children in need of alternative, safer, and more positive living environments with residential and family services. StepStone connects children and youth who need homes with foster families, as well as foster care training, respite care, and support services. For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management and education.