Business Manager
About the role
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. The Business Manager role is a key contributor to a Financial Advisor team in creating strategy and ensuring execution related to multiple metrics and priorities across the teams business plan and goal deliverables.
Responsibilities
Partner with Financial Advisors (FAs) and advisory teams to develop, implement, and execute the team’s business plan, ensuring alignment with growth objectives and firm priorities.
Translate strategic goals into actionable initiatives, timelines, and performance metrics.
Monitor business performance across key indicators (revenue growth, asset flows, client acquisition, etc.) and adjust strategies to drive results.
Manage and track practice financials, including revenue, expenses, profitability, and budgeting processes.
Provide insights and report to FAs on business performance, trends, and opportunities for growth or efficiency.
Support resource allocation and capacity planning to optimize team productivity.
Establish and maintain quantifiable business and activity goals aligned with firm and team objectives.
Analyze data to identify trends, root causes, and business opportunities.
Develop reporting dashboards and cadence of reviews to ensure accountability and progress tracking.
Oversee execution of the team’s client service model and experience strategy.
Ensure consistent delivery of a high-quality, personalized client experience across all touchpoints.
Identify opportunities to enhance client engagement, retention, and satisfaction.
Cookordination team assignments, workflow, and key initiatives to ensure efficient execution.
Act as a central point of organization for projects, ensuring timely delivery and cross-functional alignment.
Provide leadership support through delegation, communication, and prioritization of team activities.
Maintain deep knowledge of wealth management products, services, and platforms, including investments, banking, lending, and mortgage solutions.
Support Financial Advisors (FAs) and clients with appropriate product positioning and solutions alignment.
Act as a subject matter resource on firm offerings and capabilities.
Ensure adherence to regulatory requirements, firm policies, and supervisory procedures.
Proactively identify and mitigate operational, compliance, and business risks.
Support SAFE Act requirements and maintain required registrations and licensing standards.
Cross-functional collaboration and influence with internal partners (e.g., banking, lending, operations, compliance, marketing) to deliver integrated client solutions.
Influence outcomes and drive decisions without direct authority, using strong communication and relationship management skills.
Qualifications
Series 7, 63/65 or 66 or equivalent; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support
SAFE Act Registration; ADV-2B Required
Obtain and/or maintain at least one firm approved designation
Strong leadership abilities, communication and delegation skills
Understanding of how to deliver a strong overall client experience
Thorough knowledge and understanding of the suite of Wealth Management products and services
Proven ability to manage risk and make sound decisions by having a deep understanding of industry regulations, supervisory requirements and policies/procedures
Strong analytical skills with ability to identify trends, root cause and effects and implement improved processes to increase growth and mitigate risk
Skills
Administrative Services
Customer Experience Improvement
Project Management
Sales Performance Management
Strategy Planning and Development
Business Acumen
Business Analytics
Candidate Screening
Coaching
Continuous Improvement
Account Management
Process Simplification
Reporting
Education
High School Diploma / GED / Secondary School or equivalent
Shift
1st shift (United States of America)
Hours Per Week
40