Business Management Office Manager

About the role

The Administrative Office of the Courts (AOC) is seeking a self-motivated person to assume the responsibilities of the Business Management Office (BMO) Manager. This role leads Business Analysis, QA/Test Engineering, and Release Management with a strong emphasis on AI enhanced requirements development, modern testing practices, and enterprise grade delivery governance.

Responsibilities

• Ensure team is utilizing AI tools for requirement creating, test plan creation, generating test cases and assisting with job functions where beneficial.
• Perform ongoing analyses on Agile development processes related to productivity, quality, costs, and time management.
• Lead collecting and writing business requirements, test plans and test cases based on business needs, technical specifications and/or product knowledge to ensure software applications function properly.
• Ensure the successful execution of test scripts, both automated and manual.
• Collaborate with project managers and software developers in Agile environments, leveraging Microsoft Azure DevOps and Scrum, Kanban, and CI/CD practices.
• Gather project requirements from stakeholders along with BAs and PMs.
• Perform an in-depth analysis of the possible risks and countermeasures for them.
• Calculate the potential cost of outages and plan for contingencies.
• Prepare input for workflow updates across the organization.
• Document detailed steps involved in reproducing a problem.
• Aid in User Acceptance Testing (UAT).
• Work with production lifecycle and QA team and environments.
• Strong experience in QA automation testing and ensuring the team is trained and has the tools needed to be efficient to meet deadlines.
• Works across the IT organization to improve and enforce, testing, and QA documentation standards.
• Comply with and enforce standards of QA practices.
• Coordinates with functional and project managers to appropriately manage resource needs across testing and implementations.
• Responsible for setting SMART goals and providing feedback to team members.
• Directly supervises Business Management Office employees in accordance with AOC policies and procedures.
• Interviews, hires, trains, and manages employees.
• Plans, assigns, directs, coaches, counsels, appraises, rewards, and resolves problems.

Requirements

• Strong personnel management skills.
• Excellent interpersonal, presentational and organizational skills.
• Maintain professionalism with the teams, vendors, business partners and Court employees.
• Demonstrated ability to promote cooperation among subordinates, peers, superiors, and other teams toward achieving goals.
• Demonstrated analytical, problem solving and critical thinking skills.
• Demonstrated ability to review others’ work to ensure quality and consistency.

Qualifications

• Bachelor’s degree in business management, Computer Science, Management Information Systems, or related field, or equivalent experience (7+ years), required.
• 5 years of demonstrated excellence in design, analysis, documentation, testing and/or management combination, required.
• Strong proven experience with AI assisted requirement creation, AI generated test cases, and enterprise release management, required.
• Strong proven experience with Microsoft Azure DevOps, Github or similar tool, required.
• Certification(s) a plus.
• Experience in court systems preferred.
• Software development and SQL query development preferred.

Skills

• Strong personnel management skills.
• Excellent interpersonal, presentational and organizational skills.
• Maintain professionalism with the teams, vendors, business partners and Court employees.
• Demonstrated ability to promote cooperation among subordinates, peers, superiors, and other teams toward achieving goals.
• Demonstrated analytical, problem solving and critical thinking skills.
• Demonstrated ability to review others’ work to ensure quality and consistency.

Benefits

The State of Oklahoma offers an excellent benefits package including 3 weeks of vacation, employee retirement and health benefit plans.

Pay

Salary is commensurate with education and experience.

Schedule

This position is in-person / on-site only. Remote work is not authorized.

Benefits

The State of Oklahoma offers an excellent benefits package including 3 weeks of vacation, employee retirement and health benefit plans.