Business Management Associate Director

Impact You Will Have

In this role, you will support the Chief Client Office (CCO) by leading a wide variety of global activities, working with key internal partners. You will find opportunities for process improvements and drive consistency across businesses by implementing changes that improve the organization's efficiency. Primarily focused on providing single-threaded ownership of governance, prioritization, and delivery oversight across the CCO's most critical initiatives and client outreach.

Qualifications

• Minimum of 10 years of related experience
• Bachelor's degree preferred or equivalent experience
• Talents Needed For Success:
• Vision, creativity, presence, and credibility
• A collaborative and flexible style, with a strong service mentality
• Ability to develop and deliver both verbal and written communication that articulates complex concepts to varied audiences
• Critical thinking and analytical skills, with the ability to digest and synthesize large amounts of data and information into executive level reports and documents
• Accountability: demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals
• Proven experience in business management, governance, or portfolio/Book of Work management within a complex, regulated environment
• Strong understanding of governance frameworks, decision-making forums, and execution discipline
• Confident communicator with the ability to produce executive-level reporting and challenge constructively
• Experience working cross-functionally with senior stakeholders across Client, Risk, Operations, and Technology
• Familiarity with enterprise tooling (e.g., Salesforce, Power BI, SharePoint) preferred

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being

Schedule

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).