Business Management Associate Director

Enterprise Services comprises multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.

Pay and Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

About the Role

Being a member of the Enterprise Data Solutions, the Business Management Associate Director supports the business by managing a variety of department-wide activities, working with key internal stakeholders, driving team-wide processes, and acting as the point of contact for internal governance activities.

Responsibilities

• Identify opportunities for process improvements and drive consistencies across the businesses by implementing changes that improve the organization's efficiency
• Support the operationalization of annual business plans including objectives, strategies, and execution plans for the business
• Develop monthly, quarterly and ad-hoc reports and materials for Senior Executives and facilitate internal meetings, including business reviews
• Drive the development and completion of department-wide activities, including budgeting, strategy sessions, and town halls
• Support key internal and external governance forums as relevant to the business by developing materials, ensuring critical matters are raised at these forums and ensuring they are resolved by working with cross-functional stakeholders
• Provide data insights and drive cross-functional coordination to support business decision making

Requirements

• Minimum of 8 years of related experience
• Bachelor's degree preferred or equivalent experience

Skills

• Vision, creativity, presence, and credibility
• A collaborative and flexible style, with a strong service mentality
• Strong relationship building, communication and interpersonal skills
• Ability to develop and deliver both verbal and written communication that articulates complex concepts to varied audiences
• Ability to influence others through strong communication skills
• Strategic thinking and analytical skills, with the ability to digest and synthesize large amounts of data and information into executive level reports and documents
• Strong decision making and problem-solving capabilities
• Very proficient in PowerPoint and Excel
• Experience with Jira, Snowflake, Power BI and other business AI tools a plus

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem.